Aquatics Director

Arch Amenities Group•Washington, DC

About The Position

The Aquatics Director is responsible for providing leadership in the development, coordination, planning, administration and supervision of all aquatic facilities and programming.

Requirements

High School Diploma or GED required.
Minimum of one-year experience in an aquatics related management position.
Certified as a lifeguard, pool operator, CPR, and First Aid (WSI and/or LGI certification preferred).
Excellent communication skills. Must have excellent oral communication skills to work positively with different populations, in groups and individually.
Effective leadership skills and strong work ethic.
Efficient, well organized, and able to handle a variety of duties simultaneously.
Professional manner, discretion, and appearance
Excellent verbal and written skills
Energetic, enthusiastic and motivational
Effective leadership skills and a strong work ethic
Availability When Facility Is Open: This could include nights, weekends, and holidays.
This position requires that the Aquatics Director be able to swim well enough to maintain current lifeguard certification and in physical shape to perform lifeguarding duties.

Nice To Haves

Bachelor's degree preferred in Physical Education, Exercise Science, Health Education or related field.
Certified as a lifeguard, pool operator, CPR, and First Aid (WSI and/or LGI certification preferred).

Responsibilities

Ensures the "Arch Amenities Group Experience" for guests by maintaining the standards set in Arch Amenities Group Mission Statement/Values, Standards and Expectations, and Arch Amenities Group Brand Standards.
Adheres to policies of Arch Amenities Group.
Assists in the development of a comprehensive standard facility operations manual, including written policies and procedures for all facility services, administration, and maintenance using the Arch Amenities Group operations template.
Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy.
Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair.
Maintains a monthly inventory of supplies, equipment, and or products. Orders all pool supplies.
Writes articles or press releases for the department, when applicable.
Creates a team of service providers to meet all aspects of professionalism and service demands.
Maintains a fully staffed department by recruiting, interviewing, hiring, and training all staff.
Ensures the staff is fully knowledgeable on the use and benefits of services, products, programs, and activities by conducting regularly scheduled staff meetings and training workshops.
Ensures appropriate department supervisory coverage through use of a Manager on Duty (MOD) system and participates in the facility's MOD schedule.
Assesses all department employees' progress continually; coaches employees with positive reinforcement, and disciplines, when necessary, fairly and consistently; participates in annual performance evaluations, and, when necessary, assists in the termination process.
Provides excellent customer service and monitors guest feedback using comment cards and other customer care techniques.
Supervises and follows up on department's guest requests and comments.
Ensures facility is only accessed by actual members and/or guests, and that it is always safe and secure.
Develops annual budget for pool operations and ensures fiscal responsibility through efficient scheduling of department and, when necessary, makes changes to stay within budgetary guidelines.
Creates and implements an annual marketing and programming plan to promote all aquatic activities and encourage member participation and utilization.
Develops member participation and recruitment plans, outlining in detail all promotions, programs, and any expenditures.
Designs, with the use of templates, forms, flyers, and promotional materials to be utilized in daily facility operations.
Prepares bulletins and flyers for display on bulletin board, intranet, and possible newsletter.
Maintains bulletin board(s). Ensures that the indoor and, if applicable, outdoor pools are clean and always functioning properly.
Maintains pool licenses and verifies that all pool employees have current certifications.
Other duties as assigned.