Aquatic Supervisor

James City County•Williamsburg, VA

About The Position

Performs advanced professional work overseeing aquatic operations and staff to ensure a safe and engaging environment for patrons. Serves as the primary supervisor for part-time and seasonal aquatic staff, including lifeguards and instructors and ensures compliance with all safety, health and operational standards.

Requirements

Any combination of education and experience equivalent to high school diploma; considerable lifeguarding experience, aquatic program coordination and staff supervision.
Must possess or be able to obtain within 30 days of hire, a valid Virginia driver's license and have an acceptable driving record based on James City County's criteria.
Must obtain the following certifications within 90 days of hire: · American Red Cross Lifeguarding Certificate · Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO)
Knowledge of water rescue methods; lifeguarding and first-aid practices and techniques; swimming pool safety; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in use of computer software, especially Microsoft Office Suite and the American Red Cross Learning Center as an Administrator
Ability to manage budgets, schedules, and administrative tasks effectively.
Strong leadership and team management skills.

Nice To Haves

Aquatic Facility Operator certification (AFO)
American Red Cross Water Safety Instructor (WSI)
American Red Cross Lifeguard Instructor (LGI)
Certified Pool Operator's License (CPO)

Responsibilities

Oversee and directly supervises work of team members, lifeguards and swim instructors, during operations including accountability for job completion, coordination of logistics and overall welfare and performance of assigned personnel.
Schedules staff to ensure adequate coverage for daily operations, events, and programs
Ensures the safety and regulates conduct of pool patrons; enforces pool policies, rules and regulations; conducts swimming tests with children to allow them to swim unattended; provides customer service to patrons, including handling customer conflict and complaints, as necessary.
Performs rescues and provides appropriate care and follow-up procedures; uses proper use of equipment in the performance of first aid; provides written reports on all accidents.
Assists in organizing and executing in-service training and staff meetings; participates in the preparation of daily records; provides guidance to less experienced lifeguards during training.
Provides mentorship and coaching to develop staff skills and prepare them for advancement.
Measures water chemistry and adjust chemicals as necessary to maintain proper chemical balances of pool and whirlpool; maintains appropriate records of water quality of pool; assists in the proper maintenance and sanitary operation of the pool, pool area and locker rooms; maintains proper updated safety requirements; handles mechanical/pump room or chemical problems as directed.
May assist Recreation/Aquatic Program Coordinator in daily aquatic managerial duties.
Organizes and oversees operations of aquatics programing including swim lessons, water fitness, and other special events as necessary
Develops and evaluates aquatic programs to meet community needs and promote participation.
Develops and implements emergency action plans and conduct regular drills.
Maintains accurate records, including incident reports, water chemistry logs, attendance data, and payroll documentation.
Assists in budget planning and monitors expenditures related to staffing, supplies, and programs.
Handles patron complaints and inquiries, ensuring customer satisfaction and resolving conflicts as necessary.
Represents the aquatic facility in community outreach efforts, promoting programs and building partnerships.
Performs other duties as assigned.