Aquatic Programs Assistant

The Salvation Army USA Central Territory • Quincy, IL

19d • $17 - $22

About The Position

The Aquatic Programs Assistant supports the daily operations, programming, and overall success of the Kroc Aquatic Center. This role helps maintain a safe, welcoming, and well-organized environment by assisting with program coordination, facility upkeep, lifeguard support, and pool operations. You'll play a key role in ensuring positive guest experiences, smooth-running classes, and consistent safety practices across the venue.

Requirements

• High school diploma or equivalent (required)
• Current American Red Cross Lifeguard and First Aid certification (required)
• Ability to obtain Lifeguard Instructor and Certified Pool Operator certification within 6 months (supported by the Kroc Center)
• At least 2 years of lifeguard experience (required)
• Strong teamwork and communication skills
• Customer-service mindset with a focus on safety and professionalism
• Flexible availability, including evenings, weekends, and holidays
• Valid driver's license and reliable transportation
• Ability to read, write, and communicate clearly in English
• Ability to pass background and motor vehicle record checks

Nice To Haves

• Associate's degree (preferred)
• Experience teaching swim lessons (preferred)
• Familiarity with water chemistry and pool maintenance (preferred)

Responsibilities

• Ensure a safe and welcoming environment by reinforcing aquatic center policies
• Educate and monitor patrons on safe use of pools, slide, and aquatic features
• Assist in training and developing lifeguards and swim instructors
• Lead swim lessons, water fitness classes, and in-service trainings
• Support pool maintenance including water chemistry checks and equipment troubleshooting
• Help coordinate program logistics, including attendance tracking and equipment management
• Provide emergency care when needed and participate in on-call rotations for urgent staffing, chemical, or mechanical issues
• Create a positive team atmosphere while stepping in wherever support is needed
• Maintain confidentiality and follow all Safe from Harm guidelines

Benefits

• 14 Paid Holidays
• Generous Paid Time Off
• Medical, Dental, Vision & Hearing Coverage
• 100% Employer-Paid Pension Plan
• Free Kroc Membership

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees