Sierra-posted 4 months ago
Full-time • Entry Level
San Francisco, CA
101-250 employees

At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. The APX program is Sierra’s rotational program to develop the next generation of AI builders. In the age of AI, we believe generalists with diverse training and experience will become more important and empowered than ever. Instead of specializing early in an engineering, product management, or business subfield, the next generation of AI leaders will be able to do everything it takes to create, ship, and distribute great products. As an APX, you’ll be among the first to live in this exciting future. You’ll build AI agents directly with top global brands and gain access to comprehensive training opportunities, both as an Agent Engineer and Agent Product Manager. If you’re hungry to shape and learn from the most important technological wave of our lifetimes, come build at Sierra. The APX program is open to students graduating from undergraduate or Master’s programs by June 2026.

  • Build and ship AI agents for Sierra’s customers in a fast-paced, production environment.
  • Write code and design features that directly impact customer-facing agent performance.
  • Learn how we build agents that operate at scale and evolve through real-world usage.
  • Collaborate closely with engineers, product managers, and operators across the company.
  • Participate in internal reviews and product discussions to push the boundaries of what agents can do.
  • Pursuing a bachelor’s or Master’s degree (or comparable program) in Computer Science or a related field.
  • Professional experience in software engineering or product management, especially with customer-facing responsibilities.
  • Expertise in React, TypeScript, Python, Go, and other modern programming languages.
  • Demonstrated curiosity and interest in AI applications (e.g., research, jobs, side projects).
  • Flexible (Unlimited) Paid Time Off
  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Retirement Plan (e.g., 401K, pension) with Sierra match
  • Parental Leave
  • Fertility and family building benefits through Carrot
  • Lunch, as well as delicious snacks and coffee to keep you energized
  • Discretionary Benefit Stipend giving people the ability to spend where it matters most
  • Free alphorn lessons
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