APT Office Assistant (Dispatcher)

SeaWorld•San Antonio, TX

About The Position

Ready to dive into an exciting, one-of-a-kind opportunity? When it comes to your work, do you want to do more than just get your feet wet? At our water park, you'll play a key role in helping us deliver a memorable and positive experience for our guests. If you're passionate, positive and hard-working, wed love to have you join our team! As an Office Assistant (Dispatcher) at Aquatica, you will serve as a vital communication hub and support resource, ensuring a safe, efficient, and enjoyable experience for both guests and Ambassadors. This dual-role position combines operational communication responsibilities with essential administrative support tasks.

Requirements

Strong communication and multitasking skills.
Ability to maintain confidentiality and accuracy in documentation.
Proficiency in using communication devices and office equipment.
Ability to work in a fast-paced environment with a positive attitude and high energy.
Willingness to work flexible hours including weekends and holidays.

Responsibilities

Act as a central communication point for park operations by answering and routing ambassador questions via phone and intercom systems.
Facilitate efficient and accurate communication during emergency situations.
Monitor and report park throughput data, ride and show statistics, and other pertinent operational information.
Maintain accurate and confidential files, reports, and records for the Administration Office.
Type, distribute, photocopy, scan, and file reports, memos, and other documents as needed.
Monitor weather conditions and determine appropriate code status by tracking storm cell movement and severity; communicate inclement weather updates to duty management.
Interact professionally with department leadership to ensure seamless park operations.
Maintain cleanliness and organization in assigned areas.
Support cross-training initiatives and assist in other locations or departments when needed.
Work flexible schedules, including weekends and closing shifts, based on operational needs.
Perform additional duties as assigned to support park and administrative functions.