APS Supervisor - Southeast Region

Staffing Solutions Organization LLC (SSO) • Anderson, IN

1d • Hybrid

About The Position

Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve.
Adult Protective Services (APS) Investigation Supervisor - Region 4: Southeast Indiana
Summary:
SSO is hiring Investigation Supervisors to support the State of Indiana Family & Social Services Administration. This role will supervise others who Investigate allegations of abuse, neglect, and exploitation involving endangered adults.
This role does require on-site investigations. Travel may be required within the following counties: Delaware, Henry, Madison, Randolph, Hancock, Johnson, Shelby, Morgan, Bartholomew, Brown, Decatur, Jackson, Jennings, Dearborn, Fayette, Franklin, Jefferson, Ohio, Ripley, Rush, Switzerland, Union, Wayne

Requirements

• Strong leadership skills with the ability to manage and motivate staff
• Display professionalism and respect for cultural differences
• Ability to foster teamwork with all levels of management and staff
• Experienced with developing collaborative case strategies and communicating with investigative and healthcare agencies
• Experienced in planning and conducting complex investigations of abuse, neglect, and exploitation
• Ability to define problems, analyze alternatives, and recommend solutions to difficult Investigative problems or issues
• Must be computer literate and have MS Word, Excel, Outlook, and Internet skills.
• Superior verbal and written communication skills
• Strong decision-making skills, with accuracy and attention to detail
• 2+ years of supervisory experience is preferred
• 2+ years of experience with adult protective services, investigatory, social services, human services, or law enforcement work
• Bachelor’s degree preferred

Responsibilities

• Trains, coaches, and manages APS Investigation staff: complete weekly reviews, annual evaluations, and performance management
• Monitors staff’s progress, accuracy, and productivity in the investigation and service planning processes
• Support the Investigation process through recommendation of process improvements based on data and team input
• Evaluate Investigation work product to assess for proper application of tools and adherence to protocols
• Engage in community partnership development and relationship building to strengthen the support network to APS clients
• Initiate filing protective services orders for clients
• Completes quality assurance reviews for APS activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees