APS Assessor - Region 5 (Central)

Staffing Solutions Organization LLC (SSO)

17h • Hybrid

About The Position

Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve.
Adult Protective Services (APS) Assessor - Region 5: Central Indiana
Summary:
SSO is hiring Assessors to support the State of Indiana Family & Social Services Administration. This role will Investigate allegations of abuse, neglect, and exploitation involving endangered adults.
This role does require on-site investigations. Travel may be required within the following counties: Boone, Hamilton, Hendricks, Marion, Montgomery, Howard, Tipton, Clinton

Requirements

• Ability to think critically, incorporating multiple factors into larger concepts
• Strong organizational skills with abilities to simultaneously manage multiple investigations
• Ability to work with and relate to others with customer relation techniques, professionalism, and respect for other cultures
• Ability to effectively use active listening and interviewing skills
• Ability to adapt quickly when policies and regulations change
• Must be computer literate and have MS Word, Excel, Outlook, and Internet skills
• Ability to foster teamwork with all levels of management and staff
• Ability to work well independently and within a team
• Superior verbal and written communication skills
• Strong decision-making skills, with accuracy and attention to detail
• 1+ years of experience with adult protective services, investigatory, social services, human services, or law enforcement work

Responsibilities

• Investigate allegations of abuse, neglect, and exploitation involving endangered adults
• Conduct thorough investigations, including interviews, record reviews, and collaboration with other investigative agencies
• Initiate and facilitate referrals to services and community resources
• Document investigation activities, including case planning, safety planning, case notes, and findings
• Serve as the Priority A (within 24 hours of receipt) responder to initiate timely contact with clients facing immediate harm on a rotating basis
• Respond to all assigned investigations within the required timeframe
• Review and respond to quality assurance evaluations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level