Apprentice

Surface Experts - Indianapolis West•Speedway, IN

13d•Onsite

About The Position

Do you like working with your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour. Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything! We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile. Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill. Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours. VISION To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. MISSION Our mission is to develop outstanding teams by investing in strong relationships. Together, we work to solve our customers’ problems by reducing the waste of time, money, and materials that end up in landfills. VALUES Serve Others Put Relationships First No Jerks Be Humble Be a Problem Solver Be Curious Seek to Understand the Cause of the Problem Work Smart Constantly Improve Trust the Process Be Organized Be Teachable Put Business Needs Above Personal Wants

Requirements

Experience working with your hands - This could be in construction, painting, auto body repair, or even a personal hobby.
An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do.

Nice To Haves

Candidates with experience in auto body repair and/or HVLP Spray equipment will be given preference.
We're seeking someone with experience in the construction industry, a trade, or any kind of handyman work. Your familiarity with tools, construction materials, and basic construction common sense will be essential in mastering the Surface Experts process.

Responsibilities

On the jobsite for 4+ customers per day
On-site Work Orders, customer service, and follow-ups
Working for a variety of customers in different industries including Property Management, Hotels, Movers, Builders, etc.
Display world-class customer service for tenants and property management staff
Track work progress and notes in our Dispatch tool
Communicate with support team with questions
Understand and utilize our unique 5-step repair process
Employ each tool in your custom tool-kit
Problem-solve repairs with creativity

Benefits

Bonus based on performance
Company car
Paid time off
Training & development
Base Pay + Bonus Opportunity: Performance-based bonuses eligibility starting on day 1
Phone allowance
Health Insurance contribution
Great Work/Life Balance: No nights, no weekends
Time Off: Paid holidays and accruable vacation
Paid New Hire Training: Onboarding includes a combination of online training, as well as on-the-job training
Opportunity to earn 40 hours of weekly pay by either completing customer repairs or practicing repairs in shop
Company Car: Upon promotion from Apprentice to Technician each Technician drives a branded company vehicle for job duties
Tools Included: All necessary tools and products are provided
Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
Small Business: Local business with an owner who works alongside the team each day
Mentorship Opportunities: Ongoing repair training and career development