Apprentice Worker - Client Support

St Mungo's•Camden, NJ

11d

About The Position

Become an Apprentice Worker and use your lived experience to inspire clients throughout their recovery while gaining a qualification and working on your professional development. At St Mungo’s, we believe in creating opportunities for people with lived experience of homelessness, substance use, mental health challenges, involvement with the criminal justice system, and/or recovery services. Our Apprenticeship Scheme is designed to help you build a career while making a positive impact. We have opportunities available for 18 month fixed term contracts as Client Support Apprentice Workers. What you’ll do as an Apprentice Worker Working as Client Support Apprentice Worker, you will complete practical work experience and academic learning, and work alongside colleagues, students and volunteers working together to empower clients, with a variety of needs in achieving personal goals. Gain practical experience and skills in caseload management while working in a person-centred way to support wellbeing and recovery. Learn how to deliver day-to-day services while collaborating with colleagues and external partners. Have opportunities to shadow experienced staff and receive on-the-job training, observing how we empower our clients to access the right support and move on. Complete the practical element of your apprenticeships with meetings and event attendance as well as formal learning while completing a Level 3 Peer Worker qualification. Complete on and off the job learning, shadowing and development opportunities. You will receive support and supervision from an Apprenticeship Advisor as well as a direct line manager, every step of the way. Where you’ll work We’re excited to offer 2 Client Support Apprentice Worker opportunities, joining the team in the London Borough of Camden in the following services: Camden Shared Houses: A large service spreading across 6 properties and supporting over 40 clients with their needs around homelessness, substance use, mental and physical wellbeing. This service works closely with Camden Council, other accommodation providers in the Adult Pathway, CAPP nurses, and other local services to ensure clients receive holistic support and move towards independence. North Camden Mental Health Accommodation Services: A mental health supported accommodation service supporting clients with high and low support. Generally, clients move to high support services from hospital and move on from there to low support and then into independent accommodation in the community. This service works closely with other providers within the Mental Health Pathway and community mental health teams.

Requirements

Self-motivated people who can bring their own lived experience of recovery or using services, and use it positively and appropriately to inspire and empower our clients on their journey
Great communication and listening skills, empathy, and a genuine desire to make a difference
Some experience through volunteering or working in a similar setting
Basic admin and IT skills
Proactive attitude towards learning

Responsibilities

Complete practical work experience and academic learning
Work alongside colleagues, students and volunteers working together to empower clients, with a variety of needs in achieving personal goals
Gain practical experience and skills in caseload management while working in a person-centred way to support wellbeing and recovery
Learn how to deliver day-to-day services while collaborating with colleagues and external partners
Have opportunities to shadow experienced staff and receive on-the-job training, observing how we empower our clients to access the right support and move on
Complete the practical element of your apprenticeships with meetings and event attendance as well as formal learning while completing a Level 3 Peer Worker qualification
Complete on and off the job learning, shadowing and development opportunities
Receive support and supervision from an Apprenticeship Advisor as well as a direct line manager

Benefits

A full-time, paid role (37.5 hours per week) for 18 months
A comprehensive training programme
A dedicated team to support and empower you
Excellent development and Growth Opportunities
A Diverse and Inclusive Workplace
Great Pay and Other Benefits
Agile working model for suitable roles
Supportive flexitime and toil arrangements
28 days annual leave rising to 31 after five years’ service
Family friendly leave policies including - maternity, adoption and parental leave
Carers leave, and fertility treatment leave
Financial wellbeing platform offering loans, advances and saving options
Auto-enrolment to pension scheme after six months service with an employer contribution of 6%
Employee Assistance Programme and access to SmartHealth app – 24/7 GP appointments, health checks and nutrition advice
Cycle to Work scheme and interest free season ticket loans
Discount vouchers including gym, retail, food & drink, travel, electricals and more
Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals
Steps into Management programme to support colleague progression
Commitment to continued professional development with access to career development forums, internal mentoring and internal secondment opportunities