Apprentice Technician

Penske Automotive Group • Chandler, AZ

8d • Onsite

About The Position

Mercedes Benz of Chandler, a Penske Automotive Group dealership, is looking for
an Apprentice Technician to join our team and deliver extraordinary customer
experiences.

JOIN OUR TEAM
At Penske Automotive Group (PAG), we strive to create a positive and challenging
workplace that promotes excellence and achievement, and we aim to deliver the
very best experience possible to our customers. We are looking for dedicated and
motivated professionals with that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you
have the opportunity to make a positive impact on our organization and customers
every day. As an Apprentice Technician, you will diagnose and perform repairs on
all vehicle components under the direction of a senior or master Technician.
This is a wonderful opportunity to begin your journey to a Master Technician
career!

WHAT WE HAVE TO OFFER

Fortune 500 company, consistently recognized by Automotive News as among the
"Best Dealerships to Work For."
Proudly named to Glassdoor's Best Places to Work
Comprehensive benefits program, including health care options (medical,
dental, and vision) and 401k savings and retirement plan with company match.
Training, resources, and opportunities for career growth and advancement
tailored to individual performance, experience, and interests.
Values-driven culture built on integrity, professionalism, excellence, and
teamwork.

WHAT WE ARE LOOKING FOR

Genuine interest in providing an exceptional customer experience.
Friendliness, enthusiasm, reliability, with a positive "team-player"
attitude.
Strong work ethic with the ability to work in a fast-paced, results-driven
environment.
Safe working knowledge of shop tools and equipment.

WHAT YOU CAN BRING TO THE TABLE

Commitment: Ensure our customers have a world-class service experience at
every step along their ownership journey, especially in vehicle repairs.
Willingness to Learn: Be a self-starter and problem-solve independently,
while utilizing the knowledge and expertise of your mentor to advance your
technical understanding and work experience.
Communication: Clearly and effectively communicate technical information
regarding customer vehicles to Service Advisors.
Accountability: Comply with all manufacturer standards of quality and
timeliness for repairs and maintenance work, and ensure that all estimates
and work orders are accurate.
Safety: Understand and comply with all federal, state, and local regulations
that affect shop operations, such as handling and disposal of hazardous
waste, OSHA, and the use of safety and health personal protective equipment.

APPLY WITH US!

If you are ready for a rewarding career with competitive compensation and
benefits, and opportunities to excel and advance, consider joining the Penske
Automotive Group organization. Our interview process typically includes a phone
interview, several in-person interviews, background check, reference check,
driving record review, and a drug screen. Be a part of the best customer
experience team in the automotive industry... apply with us today!

Penske Automotive Group is an equal opportunity employer and maintains a drug-
and alcohol-free workplace. Some positions may require applicants to possess a
valid driver's license and have a good driving record.

Requirements

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Safe working knowledge of shop tools and equipment.
• Exceptional customer service skills
• Excellent communication skills including the ability to listen to customers and determine how to assist them
• Ability to work well in a team environment
• Knowledge of automotive systems, tools, and repair processes
• Outstanding attention to detail with a commitment to quality
• Ability to use technical reference materials and technical manuals in written and online formats
• Ability to communicate technical terms to non-technical audience
• Ability to follow processes to ensure quality and safety
• Effective time management skills and ability to prioritize
• High school diploma or the equivalent and two-year related experience or equivalent combination of education and experience.

Nice To Haves

• Associate's degree (A. A.) or equivalent from two-year College or technical school; and two-year related experience and/or training; or equivalent combination of education and experience.
• ASE Certification is preferred

Responsibilities

• Diagnose and perform repairs on all vehicle components under the direction of a senior or master Technician.
• Ensure customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs.
• Be a self-starter and problem-solve independently, while utilizing the knowledge and expertise of your mentor to advance your technical understanding and work experience.
• Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors.
• Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate.
• Understand and comply with all federal, state, and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and the use of safety and health personal protective equipment.

Benefits

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work
• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees