Apprentice Technician

Penske Automotive Group•Chandler, AZ

5d•Onsite

About The Position

Mercedes-Benz of Chandler, a Penske Automotive Group dealership, is looking for an Apprentice Technician to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals with that same passion to join our team. Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As an Apprentice Technician, you will diagnose and perform repairs on all vehicle components under the direction of a senior or master Technician. This is a wonderful opportunity to begin your journey to a Master Technician career! WHAT WE HAVE TO OFFER Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For." Proudly named to Glassdoor's Best Places to Work Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match. Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests. Values-driven culture built on integrity, professionalism, excellence, and teamwork. WHAT WE ARE LOOKING FOR Genuine interest in providing an exceptional customer experience. Friendliness, enthusiasm, reliability, with a positive "team-player" attitude. Strong work ethic with the ability to work in a fast-paced, results-driven environment. Safe working knowledge of shop tools and equipment. WHAT YOU CAN BRING TO THE TABLE Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs. Willingness to Learn: Be a self-starter and problem-solve independently, while utilizing the knowledge and expertise of your mentor to advance your technical understanding and work experience. Communication: Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors. Accountability: Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate. Safety: Understand and comply with all federal, state, and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and the use of safety and health personal protective equipment. APPLY WITH US! If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today! Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Requirements

Genuine interest in providing an exceptional customer experience.
Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
Strong work ethic with the ability to work in a fast-paced, results-driven environment.
Safe working knowledge of shop tools and equipment.
Exceptional customer service skills; ability to listen to customers and determine how to best assist them
Knowledge of automotive systems
Strong desire to learn and grow as a technician
Ability to use technical reference materials and technical manuals
Ability to wear all required safety and health personal protective equipment, including respirator, in the manner recommended by the equipment manufacturer
Ability to take direction from multiple senior employees and prioritize
Ability to work well in a team environment
Outstanding attention to detail with a commitment to quality
Ability to follow processes to ensure quality and safety
Ability to communicate technical terms to non-technical audience
Ability to read and comprehend instructions and information
Ability to maintain a positive attitude during the training period while learning at a fast pace
High school diploma or equivalent.
A recent graduate of a vocational program in automotive repair.
Valid Driver's License

Nice To Haves

A.A or equivalent vocational certification in automotive repair.
A combination of education and experience to equal certification and one or more years' experience.

Responsibilities

Diagnose and perform repairs on all vehicle components under the direction of a senior or master Technician.
Ensure customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs.
Be a self-starter and problem-solve independently, while utilizing the knowledge and expertise of your mentor to advance your technical understanding and work experience.
Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors.
Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate.
Understand and comply with all federal, state, and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and the use of safety and health personal protective equipment.

Benefits

health care options (medical, dental, and vision)
401k savings and retirement plan with company match.
Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.

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