Hendrick Automotive Group Wake Technical Community College-Apprenticeship (Raleigh, Durham, Cary)

Hendrick Automotive Group•Cary, NC

5d•Onsite

About The Position

Hendrick Automotive Group, the largest privately owned dealership group in the United States, is seeking the next generation of automotive service and collision technicians. Apply now to be considered for employment at one of our 14 Raleigh/Durham/Cary-area dealerships or 3 collision centers while enrolled in Wake Technical Community College’s Technician Training Program. Employment may count toward a student’s work-based learning requirement (please refer to the school for details). Apply today to learn more. Hendrick Automotive Group is an official Apprenticeship NC employer. High school seniors that have yet to graduate may have additional benefits available to them through the state of North Carolina if entering into an apprentice program within 120 days of graduation. Additional details about the Apprenticeship NC program can be found at https://www.apprenticeshipnc.com/. Summary: In a learning capacity the Apprentice Technician assists the Service Technician with identifying necessary vehicle service and performing the repair, service, and/or maintenance work. In an entry level position, the Apprentice Technician is responsible for increasing knowledge, skills, and certifications to progress to a Service Technician.

Requirements

Basic knowledge of automotive parts and systems.
Demonstrable mechanical skills and knowledge.
Technical training or commensurate technical experience.
Valid Driver’s License
Eligible for NAPA training, manufacturer training, state inspection/emissions training, if applicable.
Basic Computer skills to utilize timekeeping system.
Ability to learn parts department computer inventory and ordering system.
Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Must be able to lift up to (50) pounds.
While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Ability to add, subtract, multiply and divide.
Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Ability to understand and follow technical manuals.

Responsibilities

Assists Master/Service Technician or Team Leader with examining customer vehicles.
Assists Master/Service Technician or Team Leader with identifying necessary vehicle repairs and maintenance.
Assists with estimating cost of repairs.
Assists with performing vehicle repairs and maintenance.
Documents services performed.
Effectively utilizes available technologies to enhance customer experience.
Learns how to performs services efficiently and according to dealership guidelines.
Follows dealership and manufacturer service guidelines.
Assists Service Technician by requesting necessary parts.
Maintains CSI at or above Company standards
Maintains an organized, clean and safe work area
Participates in required training
Records all hours worked accurately in company timekeeping system
Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned