Appointments Specialist Full Time

Hughston Orthopaedic Clinic • Columbus, GA

374d

About The Position

The position involves accurately scheduling and maintaining appointments at both the Main Clinic and Satellite Clinics in a fast-paced, high-volume environment.

Requirements

• Basic computer skills required
• Experience with multi-line phones preferred
• High School Diploma or equivalent required

Nice To Haves

• Knowledge of HIPAA a plus

Responsibilities

• Answer multi phone lines and return messages in a timely manner
• Accurately enter patient demographics and insurance information
• Accurately learn each physician's protocol and apply during scheduling
• Accurately triage and schedule patients with the correct physician
• Accurately maintain physician schedules to include canceling and rescheduling
• Maintain effective oral/written communication with patients, physicians and staff concerning patient appointment needs
• Request records and prepare for physician review
• Collect prepayments when required for an appointment
• Collect on all outstanding balances or balances that are in collections prior to scheduling appointment
• Accurately prepare and initiate daily call reminder system
• Monitor various office equipment for incoming records and file for upcoming appointments as schedule requires

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 101-250 employees