Appointment Setter - In-Office
About The Position
The home improvement industry is broken. Renuity is here to fix it. We’ve united seven of the most trusted home renovation companies in America under one powerful brand – Renuity. Together we’re on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it’s a new bath, a custom closet, or exterior upgrades, we help people create homes they love – without the hassle. With expert teams in 36 states and counting, there’s probably a Renuity home in your neighborhood. And we’re just getting started. If you’re ready to build the future of home improvement, join us. About This Role Field inbound and outbound calls to engage interested prospects as part of our customer acquisition efforts Build rapport and trust with potential customers and generate consultation appointments for our outside sales department Handle inbound prospects from a variety of marketing sources to include: TV, Radio, Facebook, SEO, and direct mail Place outbound calls to highly qualified leads that convert as high as 40% - no more cold calls Manage leads by tracking, following up, and setting appointments to achieve sales and productivity objectives Schedule availability needed: Mon-Fri: 8am - 4:30pm or 11:30am - 8pm Saturdays: 8am -4:30pm or 10:30am - 7pm Sundays off
Requirements
- At least one (1) year experience in call center sales preferred
- Experience handling inbound and outbound calls in a performance-driven environment or relevant customer-facing roles including hospitality, food and beverage, retail sales, direct marketing
- Must be tech-savvy and familiar with data entry and Microsoft Office
- Ability to type 30 WPM or more
- Multitasking between engaging with customers and entering data on different platforms efficiently
- Ability to speak with prospects with confidence and multitask on systems
- Positivity, Flexibility, Determination and a Persuasive personality
- High energy and willingness to learn
- Attention to detail
- High School Diploma or Equivalent
Nice To Haves
- Bilingual skills in both English and Spanish - plus!
Responsibilities
- Field inbound and outbound calls to engage interested prospects as part of our customer acquisition efforts
- Build rapport and trust with potential customers and generate consultation appointments for our outside sales department
- Handle inbound prospects from a variety of marketing sources to include: TV, Radio, Facebook, SEO, and direct mail
- Place outbound calls to highly qualified leads that convert as high as 40% - no more cold calls
- Manage leads by tracking, following up, and setting appointments to achieve sales and productivity objectives
Benefits
- Hourly base pay plus uncapped commissions
- Average first year income range up to $60,000 to $80,000/yr+
- Growth Opportunities based upon merit and performance
- Medical, dental, life and disability insurance plans
- Paid Holidays and Paid Time-Off
- Competitive 401(k) retirement savings plan, matched by Renuity
- Company wellness incentives
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
