Appointment Setter

CHCPHouston, TX
3dOnsite

About The Position

The Appointment Setter position at CHCP is a pivotal role within our Admissions team, designed to facilitate prospective students' initial engagement with our institution. This role demands a proactive and results-oriented individual who excels in communication and thrives in a structured, goal-driven environment. As an Appointment Setter, you will be responsible for initiating meaningful interactions with potential students, scheduling appointments with Admissions Advisors, and contributing to the seamless enrollment process. Key highlights of this role include: Engaging directly with prospective students to guide them toward their educational aspirations. Operating within a dynamic and collaborative team environment focused on achieving enrollment objectives. Leveraging proven scripts and strategies to overcome objections and secure appointments effectively. Contributing to the organization's mission by enabling students to embark on their educational journeys. The Appointment Setter position offers a structured work environment with clear performance metrics, providing opportunities for professional growth and development. This role is integral to the success of our Admissions team and plays a significant part in shaping the future of our students.

Requirements

  • Possession of a high school diploma or GED is required.
  • Exceptional communication and customer service skills, with a professional demeanor.
  • Ability to engage in prolonged phone conversations with confidence and clarity.
  • Demonstrated reliability, professionalism, and capacity to work independently within a structured framework.

Nice To Haves

  • 1–3 months of relevant experience in a similar role is preferred.

Responsibilities

  • Initiate outbound calls and manage inbound inquiries to schedule appointments with prospective students.
  • Utilize pre-approved scripts to address objections and confirm appointment details effectively.
  • Consistently meet or exceed established daily and weekly appointment-setting goals.
  • Maintain accurate and detailed records of all interactions and appointments in compliance with organizational procedures.
  • Adhere to a mandatory weekend work schedule as assigned.
  • Undertake additional tasks and responsibilities as directed by management.

Benefits

  • Medical
  • Dental
  • Vision
  • Voluntary Life (Employee, Spouse, Child)
  • Employer-Paid Life Insurance
  • Short-Term Disability (STD)
  • Long-Term Disability (LTD)
  • Flexible Spending Accounts (FSA/LFSA)
  • Health Savings Account (HSA)
  • HSA Employer Contribution
  • Critical Illness
  • Hospital Indemnity
  • Accident Insurance
  • 401(k)
  • 401(k) Employer Match
  • Paid Holidays
  • Floating Holiday
  • Mental Health Day
  • Referral Bonus Program
  • Tuition Assistance Program (TAP)
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