Experienced Appointment Setter - Eagle

Miracle Ear - Health Services • Garden City, ID

10d • $15 - $15 • Onsite

About The Position

Miracle-Ear, the #1 provider of hearing healthcare solutions, is seeking a motivated individual to join our team in Eagle, Idaho, as an Appointment Setter. This role is crucial in connecting potential and pre existing patients with effectively scheduled appointments for our valuable services, and hearing evaluations with our Hearing Aid Specialists.

Requirements

• Minimum of 1 year of call center experience (or related) with a focus on appointment setting.
• Proven ability to thrive in a high-volume call environment.
• Excellent communication and interpersonal skills.
• Results-driven with a strong work ethic and a positive attitude.
• Familiarity with CRM software and comfortable navigating between multiple programs and desktop screens.

Nice To Haves

• Related experience in customer service, sales, telemarketing are all welcomed.

Responsibilities

• Conduct calls professionally and efficiently to our patients.
• Set appointments based on customer preferences and team availability.
• Achieve and exceed weekly and monthly appointment setting targets.
• Maintain accurate records of calls and appointments in our CRM system. (CRM = Customer Profiles, Schedule, Notes)
• Collaborate with team members to optimize efficiency and success.

Benefits

• Competitive base with performance-based bonuses and commissions.
• Comprehensive training and ongoing professional development.
• Health + Dental + Vision insurance options.
• 401k
• Supportive and collaborative team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees