Appointment Setter/Telemarketer

National Van Lines • Broadview, IL

386d • $41,600 - $45,760 • Onsite

About The Position

The Appointment Setter/Telemarketer role at National Van Lines involves making outbound calls to potential customers who have already expressed interest in moving services. The position is focused on setting appointments for sales representatives, ensuring a smooth sales process, and maintaining customer relationships. This role is essential for driving sales and requires strong communication skills and the ability to work in a fast-paced environment.

Requirements

• Previous experience in an outbound call center is highly desired.
• At least 2 years of experience in setting appointments with consumers.
• Knowledge of the sales process from initiation to close.
• Confidence in making outbound calls and creating email communication.
• Ability to use virtual calling platforms (Facetime, Zoom, MS Teams, etc.).
• Strong multitasking, prioritization, and time management skills.
• Energetic, outgoing, professional, and friendly demeanor.
• Ability to work independently or as part of a team.
• Experience using a CRM, with Salesforce experience being highly desired.
• Persuasive and goal-oriented with excellent verbal and written communication skills.

Nice To Haves

• Bachelor's degree preferred but not required.

Responsibilities

• Making multiple outbound calls to potential customers to set up appointments with salespeople.
• Understanding customer needs and offering solutions and support.
• Qualifying leads from digital campaigns.
• Maintaining a database (CRM) of customers.
• Answering customer questions and follow-up inquiries.
• Working with other departments to ensure a smooth sale and service process.
• Tracking weekly, monthly, and quarterly metrics.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Truck Transportation
• Education Level: Bachelor's degree