Appointment Setter Telemarketer

Bath Concepts Independent Dealers-posted 10 months ago
$480 - $700/Yr
Full-time • Entry Level
Pembroke Pines, FL
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Factory Direct Renovations Group, the number one growing Home Improvement Company, is seeking Appointment Setters in our Broward County, Florida market. Customer service experience is a must, as you will be interacting with clients on the phones discussing our products and securing sales leads and appointments for our team. This is a fast-growing home improvement company with lots of opportunities to grow.

  • Deliver scripted pitch to the homeowners
  • Adjust scripted pitch to meet needs of specific homeowners
  • Handle homeowner's questions and objections
  • Obtain homeowners information including names and addresses phone numbers etc.
  • Receive appointments over the telephone
  • Input appointment details into the computer system
  • Input homeowners’ information and important details of conversation
  • Confirm appointments placed with canvassers or sales representative
  • Issue appointments for reps to meet prospective homeowners
  • Quality control phone calls
  • Answer telephone calls from potential homeowners who are responding to advertisements
  • Contact homeowners to follow up on initial interaction
  • Update lead information and maintaining reports
  • Set appointments and schedule leads for our Outside Sales Reps
  • Handle customer inquiries both telephonically and by email
  • Research required information using available resources
  • Provide customers with product and service information
  • Update existing customer information
  • Follow up customer calls where necessary
  • Document all call information according to standard operating procedures
  • Complete call logs
  • Customer service experience
  • Knowledge of sales and marketing principles and strategies
  • Relevant work experience in telemarketing, sales, marketing, or promotions
  • Proficiency in relevant computer applications
  • Product knowledge (Training provided)
  • Computers, CRM skills and excellent customer service skills
  • Quick Learning and Follow-up skills
  • Industry best training
  • Ongoing Support
  • Advancement Opportunities
  • The average appointment setter can make between $480.00 to $700.00+ weekly with hourly and commission
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