Appointment Scheduling Specialist – Heart & Vascular Specialists – Full-Time, Days

#REF! • Dallas, TX

3d • Onsite

About The Position

Appointment Scheduling Specialist – Heart & Vascular Specialists – Full-Time, Days Bring your passion to Texas Health so we are Better + Together Work location\: 8230 Walnut Hill Lane, Bldg. 3, Suite 220, Dallas, TX 75231 Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8\:00am - 5\:00pm Travel: 25% to surrounding clinics as needed ( mileage reimbursement provided ) This position will learn check in and check out and will schedule all testing Heart & Vascular Specialist Department Highlights: Strong teamwork and collaboration Fast-paced, high volume inbound/outbound calls Compassion and empathy to our patients and the Team Join an innovative team working towards making healthcare more accessible, integrated, and reliable

Requirements

• High School Diploma or equivalent (required)
• 2 years related experience in Healthcare environment (strongly preferred)
• Bilingual in English / and Spanish, Korean, or Arabic (preferred)
• Demonstrated strong customer service and communication skills
• Organizational and time management skills
• Proficient computer skills
• Knowledge of clinic procedures and regulatory requirements
• Possess a strong work ethic and a high level of professionalism
• A team player who handles multiple projects simultaneously in a fast-paced environment

Nice To Haves

• 2 years related experience in Healthcare environment (strongly preferred)
• Bilingual in English / and Spanish, Korean, or Arabic (preferred)

Responsibilities

• Delivers care to patients utilizing the Appointment Scheduling Specialist Process
• Responsible for answering phone calls and scheduling patient appointments
• Conduct patient pre-certification / to ensure coverage for appointments and medical care
• Schedule tests, procedures, and referral appointments
• May collect fees such as co-pays / co-insurance
• Gathers insurance information and patient personal data
• Obtain authorizations / referrals prior to appointments as needed
• Demonstrates positive professional customer service with all patients, staff, and visitor contacts.
• Performs other duties as assigned

Benefits

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED