Appointment Coordinator

Casey ToyotaWilliamsburg, VA
13h$16Onsite

About The Position

Casey Auto Group is seeking an Automotive Service Appointment Coordinator to join our team! Our automotive service team is dedicated to ensuring customer satisfaction and creating a positive and enjoyable experience. The Appointment Coordinator is responsible for scheduling and managing service appointments for customers at our dealership. This role requires excellent communication and organizational skills, as well as a friendly and welcoming demeanor. The Appointment Coordinator also contacts customers concerning recalls, vehicle status, and satisfaction of service, as well as performs various administrative duties.

Requirements

  • Must be at least 18 years of age with a valid driver’s license and a clean driving record
  • Must be able to work a flexible schedule including Saturdays
  • Must be organized, customer service oriented, and a great team player

Nice To Haves

  • Previous administrative experience strongly preferred
  • Previous dealership experience a plus

Responsibilities

  • scheduling and managing service appointments for customers
  • contacting customers concerning recalls, vehicle status, and satisfaction of service
  • performing various administrative duties

Benefits

  • Medical: HDHP & PPO
  • Dental & Vision Insurance
  • FSA/HSA/LPFSA
  • Prescription Drug Coverage
  • HealthJoy App- Company paid Healthcare navigation tool
  • EAP: Employee Assistance Program
  • Life Insurance- Guaranteed Issue- Employee paid & Employer paid upon eligibility
  • Short- and Long-Term Disability
  • Legal Resources Coverage & ID Protection
  • Vacation and Holidays
  • 401(k) with Employer Contribution upon eligibility
  • Discount memberships to OneLife & YMCA athletic facilities
  • Employee Referral Bonus Programs
  • Employee parts & service discounts
  • Weekly pay
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