Appointment Coordinator - Business Development Center - Allentown

Ciocca Automotive Careers • Allentown, PA

14d

About The Position

WORK FOR THE LARGEST PRIVATELY HELD AUTOMOTIVE DEALER GROUP IN THE TRI-STATE AREA! Ciocca Automotive is seeking an Appointment Coordinator to join our service team. If you desire to work in a positive, encouraging environment and start an exciting new career, now is your chance! Why choose Ciocca Automotive? Proven career path, promotional opportunities 52 dealerships, 25 brands and 18 collision centers throughout PA/NJ (& growing!) A values-driven culture built on integrity, professionalism, excellence, and teamwork Employee discounts: purchases, repair, service 401(k) Retirement Plan (with employer match) Employee Referral Bonus Program Paid Holidays & Paid Time Off Insurance package: including medical, dental, prescription and vision

Requirements

• Previous experience in a customer service-related fields welcomed, but not required
• An excellent teammate with a collaborative attitude and eagerness to improve
• Listen carefully to customer needs and concerns
• Ability to build rapport with clients
• Extraverted and friendly attitude
• Prompt and courteous demeanor

Responsibilities

• Manage inbound service appointment phone calls
• Make outbound appointment calls with dealer provided prospecting list
• Check vehicle service history and look for open recalls
• Advise customers of recommended services
• Establish relationships with customers

Benefits

• Employee discounts: purchases, repair, service
• 401(k) Retirement Plan (with employer match)
• Employee Referral Bonus Program
• Paid Holidays & Paid Time Off
• Insurance package: including medical, dental, prescription and vision

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed