Apply Now! Customer Support (Bilingual) (Law Firm)
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About The Position
The Bilingual Customer Service Representative position at GS RESERVES LLC is a full-time role based in Boca Raton, FL, where the primary responsibility is to provide exceptional customer service to clients in both Spanish and English. This position is integral to the operations of a highly ranked national law firm that specializes in representing victims of accidents, serious injuries, and property damage. The firm is committed to ensuring that clients receive the maximum compensation for their damages, and the customer service representative plays a crucial role in achieving this goal. In this role, the representative will be expected to handle incoming calls and other communications with professionalism and clarity. A strong phone presence is essential, as the representative will be the first point of contact for clients seeking assistance. The ideal candidate will be detail-oriented and possess strong organizational skills, as they will be responsible for performing general data entry tasks, analyzing and processing claims, and verifying the accuracy of documents. Additionally, the representative will need to record information accurately and prepare reports as required. The work environment is fast-paced and requires the ability to prioritize tasks effectively. The candidate should be comfortable using computers and have a proactive approach to problem-solving. This position offers the opportunity to work with a dedicated team and expand skills and knowledge within the legal industry, making it an excellent opportunity for those looking to grow in their careers while helping others.
