Applied Machine Learning Engineer - Customer Feedback

Apple • Cupertino, CA

74d

About The Position

Join the team responsible for Apple's Feedback and Beta Programs! Our tools and applications collect user feedback on beta software releases, helping to drive the direction and priorities of Apple's engineering teams. To make the best use of feedback we receive from customers and developers, we develop and maintain machine learning systems and automated analysis to cluster, annotate, and escalate the millions of reports we receive yearly. We are looking for experienced Machine Learning engineers to deploy and tune both traditional ML and generative AI models to enhance our systems' capability. There are tantalizing problems and products possible with our one-of-a-kind dataset, and plenty of opportunity for a passionate engineer. Our team is seeking adept machine learning engineers who are excited by creating machine-learning-driven user experiences. Work includes implementing high-performance machine learning models and infrastructure in concert with software engineers, designers, and teams of internal users.

Requirements

• Working knowledge of applied Natural Language Processing.
• Strong hands-on experience in building large scale ML based solutions.
• Experience in building and scaling distributed systems.

Responsibilities

• Full stack ML development in partnership with others on the team.
• Data generation and curation.
• Creating and influencing ML tooling and infrastructure.
• Driving evaluation efforts.
• Training or fine-tuning models.
• Integrating ML into internal tools and systems.
• Developing scalable, maintainable, and cost-effective solutions.

What This Job Offers

• Industry: Computer and Electronic Product Manufacturing
• Number of Employees: 5,001-10,000 employees