Applications & Technical Support Engineer

Applied Systems Engineering•Campbell, CA

2d•$50,000 - $70,000

About The Position

ASE seeks to hire a Application and Technical Support Engineer, based out of Bay Area (Campbell, CA) reporting to DER Operations Team Lead. This position is accountable for all customer projects for ASE’s DER Gateways, DER Aggregator and DER Control products. This position is also accountable for understanding customer requirements, project co-ordination, engineering and commissioning support. The position is an Individual contributor role, with co-ordinate with Product Management, Project Delivery and Engineering teams.

Requirements

Should have 3+ years in DER / Renewable Industry.
Engineering and Site commissioning experience with PV / BESS projects.
Experience with Inverters, Gateways, Storage, Power Control System or Energy Management system.
Experience with Utility Communication or Automation, working on areas like Automation / Telecom / Utility Communication / SCADA / RTU / Gateway / Test Sets / Protection Relay
Basic understanding of communication protocols / Wireshark and traffic analysis is required.
Good written and oral English communication and customer management skills.
Should be self-driven and should be able to independently coordinate with Customer and managing the projects.
Associate degree or higher
We are willing to consider fresh undergraduate electrical engineers for this role.

Nice To Haves

Protocol Experience will be an added plus.
Experience with DER / IEEE 1547 Protocols like DNP3, SunSpec Modbus and IEEE 2030.5 using RS232 / 485 or Ethernet or Cellular communication would be a plus.

Responsibilities

Project co-ordination for DER Gateway, Controller and DER Aggregator projects for Utility Interconnection
Project Engineering and Configuration for DER Gateways and Controllers
Product testing, validation and SCADA pre-testing in ASE Labs or customer Labs / Sites.
Site Commissioning Support and Utility SCADA testing support for PTO / Interconnection
Application Engineering Support to Sales and Business Development teams, to help customers better understand the project requirements and Utility requirements.