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Citi Wholesale Lending is embarking on a multi-year technology initiative to upgrade our core accounting and servicing application for its Agency, Non-Agency and Bi-lateral businesses globally in order to support growth and strategic objectives including reduction in manual efforts leading to risk mitigation within the environment. The technology stack transformation will include migrating to the Loan IQ platform and exiting current products that support the businesses. A full-service Lending Production Support team will be critical in the transformation programs success. This is an excellent opportunity for someone passionate about technology, but who possesses knowledge of the LoanIQ product. Working as an Apps Sup Senior Analyst, you will play an integral role in running and maintaining the production environment for Lending Applications. The role sits within the Data Engineering Production Management team, which aims to be the best for our clients by creating a Service-Centric organization focused on digitizing SMBF’s products/services, driving out manual work and delivering world-class Client experience and enabling growth via scalability. If you can demonstrate an appetite to learn technical concepts, have strong problem-solving skills and an ability to build excellent working relationships then we want to hear from you! This role will join our NAM team based in Irving, TX, working closely with colleagues globally to ensure perfect 24/7 support of our enterprise critical applications.