Embrace Pet Insurance Agency-posted 11 months ago
Hybrid • Cleveland, OH
Insurance Carriers and Related Activities
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The App Support Lead is responsible for managing the daily operations of the application support team, ensuring timely resolution of user issues, and optimizing the overall support process. The ideal candidate will have strong leadership skills, technical expertise, and a passion for delivering excellent user experiences. The App Support Lead will work closely with cross-functional teams including developers, product managers, and customer service to troubleshoot and resolve issues, improve app functionality, and maintain high service levels.
