Applications Specialist

HBK•Fort Myers, FL

17h

About The Position

Applications Specialist HBK is growing, now a Top 50 accounting firm according to Accounting Today magazine and a Top 100 registered investment advisory according to Financial Advisor Magazine. Our hundreds of collaborating professionals have created and foster thousands of close, caring, supportive client relationships. Growth requires talent, so we continue to seek capable, dedicated professionals in all aspects of financial services. Our recruits choose their career paths. We want you to excel in your career as part of a dynamic team, and we provide the support and the resources to help you succeed. The breadth and depth of experience we offer you is unique in the marketplace. We are entrepreneurs working with entrepreneurs, owners working with people who are owners of small and mid-size businesses, the heartbeat of our country. We are more consultants than number crunchers, an influence in our communities as well as our clients and their finances. When we go home at night, we know we’ve made something happen for our clients. If you want a career that is all about helping people, you’re the kind of person we’re looking for. Please read on to discover if you could see yourself joining the HBK Family as our newest Applications Specialist. Description: Reporting to the Application Manager, the Application Specialist provides day-to-day support of the line of business applications used by HBK teams. Additionally, the Application Specialist acts as technical resource to management and staff assisting in the standardization and implementation of application and other technology initiatives that align with the Firm’s overall strategic plan and its commitment to its staff, its clients, and its communities.

Requirements

Bachelor’s degree in accounting or information technology preferred. Equivalent combination of training and experience acceptable.
Three to five years’ experience supporting applications in accounting industry.
Excellent interpersonal, written and oral communication skills and ability to communicate with the business on a non-technical level, and with the IT department on a more technical level.
ï§ Resourceful and innovative problem-solving abilities.
Ability to multitask managing multiple projects and deadlines at one time.
ï§ Ability to effectively communicate solution and resolution information to end users.
ï§ Passion for technology and interest in exploring new technologies.
ï§ Willingness to travel to remote offices and industry events as needed.
Ability to be flexible with work schedule hours to ensure successful completion of projects.

Responsibilities

Assist client service professionals’ staff and IT in piloting and deployment of new products and upgrades to existing applications.
Support application and data integration efforts during mergers and acquisitions.
Complete current state analysis, requirements gathering, process workflows, and other documentation.
Act as an escalation point for Help Desk and other staff for application related technical issues.
Drive resolution of technical and business issues by using the applications, help files, vendor support, blogs, user forums or other online resources.
Work closely with outside vendors.
Serve as onsite representative of the IT team monitoring and implementing existing and new technologies in assigned office.
Appropriately prioritize both IT projects and day-to-day operations.
Understand business needs, educate staff on technology and how to use it as a strategic asse Stay up to date with key technology development/issues within the technology and accounting industry, specifically enhancements of the Firm’s audit applications.