Applications Specialist

Azalea Health Innovations Inc • Sandy Springs, GA

2d

About The Position

The Applications Consultant is a client-facing, post-sale implementation specialist responsible for the successful deployment of Azalea Health's EHR solutions with a focus on clinical workflows. This role partners closely with customers and internal teams to assess needs, configure solutions, deliver training, and support go-live readiness. The Applications Specialist manages multiple implementations simultaneously and plays a critical role in driving on-time, high-quality go-lives while minimizing risk and escalations.

Requirements

• 5–8 years of experience in healthcare IT, EHR implementation, or clinical applications consulting
• Strong understanding of clinical workflows within hospital, ambulatory, or rural healthcare settings
• Proven ability to manage multiple client implementations simultaneously
• Experience delivering end-user training to clinical staff and providers
• Excellent communication, facilitation, and client-facing skills
• Ability to travel up to 50% as required for onsite implementations and go-lives

Nice To Haves

• Experience implementing EHR solutions in rural or critical access hospital environments
• Familiarity with third-party healthcare systems (LIS, PACS, coding/encoder tools)
• Background working cross-functionally with Product, Support, and Customer Success teams

Responsibilities

• Serve as a primary clinical applications expert for assigned EHR implementations following contract execution
• Lead discovery sessions to assess client clinical workflows, operational objectives, and implementation readiness
• Configure Azalea Health's EHR to align with best-practice clinical workflows and client requirements
• Deliver end-user and role-based training for providers and clinical staff, both onsite and remotely
• Support go-live planning and execution, including readiness assessments and workflow validation
• Manage multiple concurrent implementations while adhering to defined timelines, scope, and delivery standards
• Maintain detailed project documentation including training plans, workflow decisions, risks, and issues
• Partner closely with Project Managers, Implementation Specialists, Customer Success, Product, and Support teams
• Provide regular project status updates, risk identification, and mitigation strategies to internal stakeholders
• Participate in co-implementations with third-party vendors (e.g., LIS, PACS, encoders) to ensure seamless integration
• Apply healthcare IT implementation best practices throughout the project lifecycle
• Identify, document, and escalate risks or issues that could impact go-live success or client outcomes
• Contribute to continuous improvement efforts by documenting lessons learned and implementation best practices
• Support internal knowledge sharing and, as needed, assist with peer training or onboarding activities

Benefits

• Competitive and comprehensive benefits: Coverage options to support the whole person, including full medical, dental, vision, and life insurance
• Generous employer sponsored subsidy towards employee's medical insurance premiums
• Azalea Health covers 100% of the premiums for Life AD&D and Long-Term Disability for all eligible full-time employees
• Balance and flexibility: Simple Paid Time Off (PTO) options. You earn your time, use it as you choose.
• Economic opportunity: Competitive total rewards package that offers competitive pay and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees