Applications Scientist - Synthetic Biology

Danaher • Coralville, IA

18h • $90,000 - $100,000 • Onsite

About The Position

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Integrated DNA Technologies (IDT), one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. Our team at Integrated DNA Technologies (IDT), is united by a commitment to collaboration and scientific excellence, building on a strong foundation of innovation, expertise, and reliability. Guided by our vision to help researchers rapidly move from the lab to life-changing advances, we work closely with global partners to accelerate progress and genomics breakthroughs across fields like cancer, infectious disease, rare genetic disorders, and more. At IDT, you’ll be part of a culture rooted in continuous learning and improvement—where your growth fuels our mission to accelerate the pace of genomics and helps shape a healthier, brighter future for all. Learn about the Danaher Business System which makes everything possible. This position is part of the Scientific Applications Support department located in either Coralville, Iowa; Boulder, Colorado; or Raleigh, North Carolina locations and will be onsite. At IDT, we are one global team. We celebrate our differences, engage in healthy debate, and are inclusive. Together, we accomplish great things! In this role, you will have the opportunity to: Support biosecurity screening of custom nucleic acid sequences, ensuring full compliance with IDT’s Biosecurity policies and applicable regulations. Communicate effectively with customers to provide timely pre‑ and post‑ sales technical support, including product guidance, design consultation, and sequence optimization for a growing Synthetic Biology product portfolio. Answer Synthetic Biology-related customer inquiries received by phone, email, and chat and document all customer interactions in IDT’s Customer Relationship Management (CRM) database. Troubleshoot product use and applications by using customer provided data and information, as well as IDT sales and manufacturing databases. Support complaint triage and troubleshooting efforts, expediting issue resolution to ensure customer satisfaction.

Requirements

• Bachelor’s degree in life sciences (Biology, Molecular Biology, Chemistry, Biochemistry) or related scientific field
• 5+ years of experience with genomics applications in an industry or academic research laboratory environment
• Advanced understanding of DNA structure, cloning, molecular biology, and genetics, as well as experience with DNA search and design tools such as BLAST, DNA, Primer3, etc.
• Demonstrated ability to analyze data, identify key issues, and solve problems using critical thinking skills
• Excellent communications skills

Nice To Haves

• M.S or Ph.D. in a relevant scientific discipline (Biology, Molecular Biology, Chemistry, Biochemistry)
• 2+ years of experience as a Scientific Applications Scientist or in a customer-facing scientific support role preferred.
• Working knowledge and/or experience supporting biosecurity screening

Responsibilities

• Support biosecurity screening of custom nucleic acid sequences, ensuring full compliance with IDT’s Biosecurity policies and applicable regulations.
• Communicate effectively with customers to provide timely pre‑ and post‑ sales technical support, including product guidance, design consultation, and sequence optimization for a growing Synthetic Biology product portfolio.
• Answer Synthetic Biology-related customer inquiries received by phone, email, and chat and document all customer interactions in IDT’s Customer Relationship Management (CRM) database.
• Troubleshoot product use and applications by using customer provided data and information, as well as IDT sales and manufacturing databases.
• Support complaint triage and troubleshooting efforts, expediting issue resolution to ensure customer satisfaction.

Benefits

• IDT, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives.
• Whether it’s a health care program or paid time off, our programs contribute to life beyond the job.
• Check out our benefits at Danaher Benefits Info .
• This job is also eligible for bonus/incentive pay.
• We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees