Applications Manager

RWJBarnabas Health•Oceanport, NJ

55d

About The Position

The Application Manager is primarily responsible for providing day-to-day leadership to the functional team for all core activities pertaining to the planning and execution of projects related to application build, maintenance & optimization.

Requirements

Bachelor s degree or equivalent years of relevant work experience
Three years relevant experience and management of IT/Quality program or team
Experience with implementing and/or supporting financial/clinical information systems and/or large-scale and complex standardization and implementation of an application is highly desirable
Demonstrated workflow process analysis and design, communication and interpersonal skills, facilitation/training skills, project management capabilities, and leadership orientation
Strong assertiveness skills and ability to manage conflict in a variety of situations
Superior organizational and people management skills
Experience with managing employees, including coaching and performance management
Demonstrated ability to align and motivate key process stakeholders, including nurses, physicians, and other clinical/administrative staff
Demonstrated ability to interact with multidisciplinary teams
Demonstrated application design and implementation skills
Experience in Application or system installations preferred
Knowledge of business/clinical/operational areas application is applicable to,
Demonstration of Leadership positions in area of expertise
Formal training/certification as required
Adaptability/flexibility: demonstrating flexibility with respect to changing end-user business needs
Be able to communicate with both technical and non technical staff
Critical thinking: the ability and willingness to see things in an open-minded way anllingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
Must be detail-oriented with strong organizational skills and able to function effectively in a fast-paced environment and meet deadlines
Have a deep understand of software life cycle development
Initiative: the ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
Interpersonal skills: the ability to communicate information clearly and concisely with leadership and subject matter experts; the ability to gain trust and establish effective relationships with operational and vendor counterparts
Learning: the ability and willingness to learn new software and systems
Listening: listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy
Problem solving seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
Resilience: the ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures

Nice To Haves

Master s degree in Health Care, Information Technology, Business, or related field
Five to seven years experience in a health care setting and management of IT team
For Clinical Applications clinical licensure may be preferred

Responsibilities

The Application Manager is responsible for the overall design and development of the application.
The Application Manager is expected to be knowledgeable about organizational policies, procedures and business operations, as well as the area of business they are representing and the functionality available in the applications.
The Application Manager keeps the IT Leadership team, project team, & operational stakeholders abreast of any key changes& impacts.
The Application Manager keeps abreast of software/vendor release information, assesses the relevance of any changes by partnering with business operations, works with vendors and end-users to tailor the system to the organization needs, and participates in the customer readiness activities.
The Application Manager engages in mapping current state workflows to future state workflows development, application design and development, testing support, issues resolution, application integration, implementation, and ongoing support activities.
The Application Manager ensures the completion of in-depth analyses of workflows, data collection, report details, and other technical issues associated with the use of vendor software.
The Application Manager is responsible for developing and documenting the internal procedures that will be used in conjunction with vendor applications and assess implementation strategies and the impact those strategies will have on workflows and operations.
The Application Manager ensures alignment of all application activities with cultural and clinical transformation objectives.
The Application Manager identifies and manages resistance to change as related to their respective application of responsibility.