Applications Manager-Great Lakes

Danaher•Chicago, IL

About The Position

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Leica Biosystems, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. At Leica Biosystems, we’re not just shaping the future of cancer diagnostics — we’re transforming lives. Our mission of “Advancing Cancer Diagnostics, Improving Lives” is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you’re not just taking a job; you’re becoming part of a passionate team that knows every moment matters when it comes to cancer. You’ll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you’ll be inspired each day to stretch, grow, and make an impact. Learn about the Danaher Business System which makes everything possible. The Applications Manager- Great Lakes role provides leadership, performance management, coaching, and mentoring of the Application Specialists. Working with the Director of Applications, Sales, Regional Sales Managers, and Regional Service Managers, and the Applications Managers. The Applications Manager- Great Lakes will manage a high-performance team that provides in-field technical applications support for Leica Biosystems’ current and future range of products and services. He / She will directly support accounts within a designated region and as required in other areas across the US. In addition, he or she will support the achievement of the U.S. Sales Unit’s annual sales and margin objectives while ensuring an optimized customer experience.

Requirements

Bachelor’s Degree in Life Sciences equivalent
3+ years’ experience in people management (direct reports)
3+ years' experience in field technical support.
Must have valid driver’s license.
70% travel

Nice To Haves

Understanding of IHC and Histology marketplace or a related discipline

Responsibilities

Drive achievement of sales goals and support sales growth by collaborating with regional teams and ensuring customer satisfaction.
Organize and deliver training for staff on safety, operational procedures, and equipment use.
Lead the introduction of new products and coordinate participation in key sales meetings and events.
Develop and implement onboarding, training, and standard work programs for Application Specialists and critical account management.
Provide ongoing coaching, performance evaluations, and professional development for Application Specialists, including incentive plan participation.
Manage and resolve customer escalations, ensuring satisfaction and regulatory compliance