Applications Manager, F&B and Retail

Pursuit Collection • Denver, CO

111d • $100,000 - $131,000 • Hybrid

About The Position

The Application Manager, F&B and Retail is responsible for leading the team analyzing, designing, implementing, and maintaining IT systems for our restaurants and retail business segment (approximately 30 restaurants and 50 stores). They will collaborate with various departments to understand their software needs, troubleshoot issues, and ensure systems are running smoothly. Additionally, they evaluate existing applications, recommend improvements, partner with solution providers, and ensure compliance with organizational policies and industry regulations.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field
• Previous experience with POS systems or hospitality application analysis
• Proficiency in reporting or database management systems
• Certification in relevant technologies or methodologies (e.g., ITIL, Agile, PMP) a plus
• Previous (minimum of 3 years) experience in an IT role within the F&B or hospitality industry.

Nice To Haves

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively in a fast-paced environment
• Detail-oriented with a focus on accuracy and quality
• Familiarity with project management methodologies and tools

Responsibilities

• Oversee and manage POS systems, self-service kiosks, and online ordering platforms for food & beverage and retail operations
• Oversee IT systems that manage inventory and procurement
• Ensure consistent data is available to Accounting and reporting is available to support decision making
• Plan upgrades and maintenance to keep applications current and secure and budget for systems operational and capital costs
• Meet with vendors to ensure progress on the enhancements Pursuit needs and determine how new features relate to Pursuit
• Support the team with resolving issues, documentation, and their development goals
• Ensure that software applications comply with organizational policies, industry regulations, and best practices for data security, privacy, and accessibility

Benefits

• Discounts at our hotels, restaurants, and attractions
• Flexible time off
• 401k contribution matching plan if located in the US or in Canada
• RRSP program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees