Applications Engineer

Allied Universal • Denver, CO

265d

About The Position

AMAG, an Allied Universal® Company, is hiring an Applications Engineer. In this exciting position you will work closely with the sales team to provide and coordinate technical support throughout the entire sales cycle.

Requirements

• Must possess one of the following: Bachelor's degree in an Engineering, Computer Science, Information Technology, or related field of study or Associate's degree in an Engineering, Computer Science, Information Technology, or related field of study with a minimum of five (5) years of experience in the access control industry, electronic, computer networking.
• The ideal candidate will have 5+ years of experience in a similar role.
• Familiarity with Physical Access Control Systems, Video Management Systems, and Identity Management as well as other Enterprise Software is preferred.
• Strong networking background is a must.
• Previous experience with fortune 500 projects is a plus.

Nice To Haves

• An understanding of security concepts and the development of security roles within organizations that meet functional, technical and regulatory requirements.
• Should have familiarity with security systems and concepts.
• Must be able to learn, understand, and apply new technologies to physical and IT security domain.
• Demonstrated ability to effectively communicate complex concepts to customers including technical and non-technical personnel.
• Demonstrated expertise in problem solving and troubleshooting.
• Some Experience with Database systems such as Microsoft SQL.
• Familiarity with Microsoft Operating Systems and Windows Server.
• Adept at conducting research into project-related issues and 3rd party product integrations.
• The ability to perform both independently and in a team-oriented, collaborative environment is essential.
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
• Ability to prioritize and manage changing demands and timelines.
• Strong written and oral communication skills.

Responsibilities

• Configure and lead demonstration of products and solutions to current and prospective customers, as the lead technical resource.
• Perform Pilots, and Proof of Concept projects.
• Attend industry trade shows, participate in industry workgroups, and promote AMAG Technology.
• Work with the capture team on technical responses and content for proposals in response to RFPs, RFI's & RFQs.
• Work closely with the sales team and prospective customers as a technical SME during sales calls and sales visits.
• Craft and deliver proposals, requirements documentation, and Architecture & Integration designs tailored to customer requirements.
• Work closely with Product Management, Marketing, and Customer Support by providing feedback on potential product enhancements and market demands, as well as competitive direction.
• Assist with System Architecture Designs in support of AMAG Products in various HA and CA environments.
• Work with customers to determine and capture scope of work for feature enhancements, custom development, integrations, and Professional Services work.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in our company's 401(k) plan, subject to eligibility requirements.
• Ten paid holidays annually & five sick days.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree