Applications Engineer

Dynamic Network Factory • Hayward, CA

144d

About The Position

The Applications Engineer will be responsible for managing technical requirements related to the sales process. This includes designing DNF technical solutions to meet customer storage needs, working closely with sales teams to determine the best configurations of products for various opportunities, and writing technical solutions-oriented proposals. The role also involves presenting product features and benefits to a customer audience with varying levels of technical literacy, performing initial installations of storage solutions at customer sites, providing initial phase customer support, and delivering ongoing professional services for an established customer base.

Requirements

• 3+ years of solid client-server computing experience
• 2+ years of system administration on various RISC UNIX platforms, plus some exposure to NT administration
• Excellent interpersonal and customer service skills
• Excellent organizational and time-management skills
• Very little - but some travel

Nice To Haves

• BS in an engineering discipline
• Veritas and/or Legato software experience a plus
• Coding experience, particularly Perl would be helpful
• Linux experience a plus

Responsibilities

• Designing DNF technical solutions to meet customer storage needs
• Working closely with sales teams to determine the best configurations of the best products for the opportunity
• Technical solutions-oriented proposal writing
• Presenting product features/benefits to a customer audience of varying technical literacy
• Initial installation of storage solutions at customer sites
• Initial phase customer handholding and telephone support
• Ongoing professional services for established customer base

What This Job Offers

• Job Type: Full-time
• Industry: Miscellaneous Manufacturing
• Education Level: Bachelor's degree