Applications Engineer

AFL•Duncan, SC

41d•Hybrid

About The Position

The Applications Engineer provided technical support to a specific market or customer for a product/group of products, which includes creating application notes, instruction manuals and conducting training. Application Engineers act as the voice of the customer for the form, fit, and function of AFL products.

Requirements

Bachelor of Engineering (or other related technical discipline). Non-degreed individuals will be considered so long as they have held an engineering defined role within an organization for a minimum of 10 years.
Entry level up to 3 years' experience in a manufacturing or industrial environment
Strongly proficient using MS Word, Excel, PowerPoint
Highly effective/strong communication skills (Oral and Written)
Knowledge of mechanical tooling design, software macro generation
"Find a way" and "Can do" mentality
Project Management Skills
Ability to work independently or as part of a team
Self-starter with integrity and confidence who strives to achieve under all circumstances
Ability to work well with limited supervision
Well-developed personal skills, comfortable in a cross-cultural environment
Effective time management and organizational skills
Strong presentation and technical writing skills.
Ability to disseminate complex information to all levels of an organization including engineering teams, sales teams, installation teams
Ability to work remotely effectively because of frequent travel.

Nice To Haves

Experience or knowledge of fiber optics, utilities, or telecom is a plus

Responsibilities

Provide pre - and post - technical support to sales, customer service representatives, and customers. Including, but not limited to:
Field training
Customer visits
Industry standard participations
Conducts product training both internally for company associates and externally for customers, sales agents, and representative
Creates documents for new product introductions, installation instructions, applications notes, and product specific guidelines
Interact with manufacturing, sales, and research teams to develop and market new products to support product launch for at least the first six months.
Lead technical RFx response efforts
Remain up to date and knowledgeable on the most current competitor product offering and technology.
Adhere to and promote the environments, health, and safety policies of AFL
Must successfully complete pre-employment assessments, background & reference checks
Other assignments as identified.