Applications Engineer

TRUMPF • Costa Mesa, CA

6d

About The Position

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges? Are you passionate about technology and enjoy working directly with customers? As an Applications Engineer, you'll play a key role in supporting our Sales and Applications teams by showcasing our advanced standalone and specialized machines. You'll lead product demonstrations, conduct time studies, and provide expert post-sales support to ensure our customers achieve success with our solutions.

Requirements

• At least 3 years applications experience in the machine tool industry required, preferably on TRUMPF products.
• Excellent communication and networking skills a must, as well as the ability to work independently.
• Minimum 2-year technical school degree, 4 year degree is preferred or the suitable equivalent of education and work experience.

Nice To Haves

• Basic understanding of project management and ability to train colleagues a plus.

Responsibilities

• Perform standard and custom demos for standalone machines, as well as at least one automated system and one niche machine with a high degree of customer satisfaction.
• Use TRUMPF proprietary and other software to create time studies and sample parts to customer requirements, including for at least one automated system and one niche machine.
• Provide customer trainings and production support on standalone machines, as well as at least one automated system and one niche machine.
• Provide training to new Applications Engineers, as well as employees in the Training, Engineering, and Service departments on applications techniques as required.
• Provide customer technical support via phone and email.
• Exhibit advanced programming skills (control and offline) for standard machines with current TRUMPF programming system and at least one additional offline programing software, as well as for at least one automated system and one niche machine.
• Develop new demo parts and redesign parts for customer as required.
• Exhibit a complete understanding of the benefits of specific machine features and an ability to discuss the unique value of each.
• Determine the proper selection of standard and special punch or press brake tools, or derive laser tech tables for specialty applications.
• Exhibit complete knowledge of TRUMPF technical documentation library and ability to apply it in daily work.
• Prepare and execute customer machine demonstrations at trade shows as required.
• Host Sales Rep training seminars as required.
• Ensure assigned machines are clean, fully functional and ready for demonstrations every day.

Benefits

• Competitive salary
• A generous benefits package that includes medical, vision, dental, 401K plans, and parental leave
• Opportunities to advance and further your career
• Relocation assistance available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees