Applications Engineer
About The Position
This position is responsible for providing Application Engineering and Electrical Technical Support to Raycap’s engineering and sales departments, company representative firms and to our end-customer base. Significant interaction with customers is necessary to support sales staff in the process of marketing company products, and in the support of new products in the area of and low voltage switchgear, high-capacity Surge Suppression products for AC, DC, telecom, industrial and/or high-speed industrial Ethernet circuits. Interaction with sales staff and customers will occur via phone, video conference and on-site customer meetings.
Requirements
- BSEE or MSEE degree required
- 2 - 5 years of related experience
- Ability to communicate technical information in a sales-related environment necessary
- Knowledge of North American AC power infrastructure and applicable standards
- Practical, hands-on approach to trouble shooting
- Adaptable to changing company needs
- Good verbal, presentation, writing and computer application skills
- This position will require approximately 30% travel
Nice To Haves
- Experience with power protection in any of the following, telecommunications, energy, defense, solar power, industrial automation and/or control industries is helpful
- Experience with manufacturing processes a plus
Responsibilities
- First line contact in providing Electrical, Technical and Application Engineering support.
- Part of a team developing and creating customer driven products and solutions from inception to completion.
- Provide Field Engineering support of Raycap products. Conduct site visit and audits as required.
- Support the Marketing Department in the creation of technical marketing materials.
- Create White Papers detailing the use and benefits of Raycap products.
- Analyze opportunities for new company products and where appropriate, initiate proposals for product development efforts to meet identified market needs.
- Conduct training of customers, sales staff and company representative firms in the application of Raycap products.
Benefits
- Excellent benefit package
- Paid Time Off from day one
- 10 company paid annual holidays
- Tuition Reimbursement program
- Generous 401(k) employer contribution
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
