Applications Engineer

HSG Tech Inc.•Addison Township, IL

70d

About The Position

The Applications Engineer is responsible for providing technical expertise, process development, and customer support related to industrial machinery. This role bridges engineering, sales, and service by demonstrating machine capabilities, optimizing cutting parameters, and ensuring customers achieve maximum value from their laser systems.

Requirements

Bachelor’s degree in mechanical or manufacturing engineering, Materials Science, or a related technical field (Equivalent experience may be considered)
5+ Years of experience in laser processing, CNC machinery, or precision metal fabrication
Hands-on experience with fiber laser products highly preferred
Knowledge of motion controls systems, optics, and materials sciences is a plus
Familiarity with CAD/CAM software
Travel requirement is 25%

Responsibilities

Develop and optimize laser cutting parameters for various metals and material thickness.
Conduct machine demonstrations, trials, and proof of concept test for prospective customers.
Troubleshoot cutting quality and process issues.
Provide on-site and remote training to customers on machine operation, maintenance, and process optimization.
Develop and document cutting process databases, application notes, and best practice guides.
Support installation and commissioning at customer sites as needed
Prepare technical documentation, cutting samples, and reports for customer presentations
Support trade shows, open houses, and industry events with live demonstration and technical expertise
Assist in product development by relating customer and application insights to R&D