Applications Engineer

ITT•Colfax, NC

5d•Remote

About The Position

ITT is a leading manufacturer of critical components for harsh environments that serves fast-growing end markets in flow, aerospace and defense, energy and transportation. Building on our heritage of innovation, we partner with our customers to deliver solutions to the key industries that underpin our modern way of life. Headquartered in Stamford, CT, we have more than 11,700 employees globally with operations in ~40 countries and sales in more than 125. At our core is our engineering DNA, with 1,280+ engineers, 1,700+ active global patents and ~51 manufacturing locations. Our businesses are organized in three distinct segments, each based around our core engineering DNA: Industrial Process: A global leader in centrifugal and twin-screw pumps and engineered valves for chemical, energy, mining, and industrial applications. Our leading brands include the iconic Goulds Pumps (with more than 175 years of history), Bornemann, Habonim, Engineered Valves, Rheinhütte Pumpen and Svanehøj. Motion Technologies: A global leader in brake pads (ICE and electrified brake pads) and shock absorbers (energy absorption solutions) for transportation applications. Our leading brands include Friction Technologies, KONI and Axtone. Connect and Control Technologies: A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA. Position Summary The purpose of this position is to provide daily support for the direct sales force in the areas of applications, proposal work and order processing/management. Specifically, this includes reviewing specifications, making pump selections, preparing proposals, providing technical support to customers, interfacing with vendors, processing orders, and expediting. This role can be located in Placentia, California; Colfax, North Carolina; or Baton Rouge, Louisiana. Remote candidates may also be considered.

Requirements

Strong verbal and written communication skills
Strong attention to detail
Proficiency with MS Office and pump selection software
Self-starter with a positive attitude
Highly organized with ability to handle multiple tasks with quick turnaround requirements
5+ years’ experience in rotating equipment, ideally pumps.

Nice To Haves

Knowledge of municipal water and wastewater systems is preferred
Knowledge of typical municipal tender process is preferred

Responsibilities

Review customer specifications and prepare comprehensive professional proposals.
Use in-house created software to select optimal pumps, generate scope of supply, and submit orders.
Handle customer telephone inquiries.
Interface with outside vendors to solicit quotes for equipment.
Effectively process orders and manage any issues that arise.
Act as a liaison between operations and the customer.
Participate in sales calls with the Sales Engineer as part of development.
Provide technical support to customers.
Participate in pre-award meetings as required.
Develop effective rapport with customer contacts.