Applications Engineer

Flow Control Group•S Burlington, VT

13h

About The Position

JOB DUTIES: Sales & Customer Support: Provide application, quotation, and post-sale product support to customers. Review and analyze cost accounting data on sales orders to ensure accurate margin reporting and alignment with established profitability targets. Serve as the point of contact for vendor-related sales and service issues between customers and vendors Work with FCG sister companies to leverage relationship sales across our network of vendors and customers Vendor & Product Management: Manage relationships with assigned vendors. Build strong, strategic relationships to ensure timely issue resolution, drive continuous improvement, and secure optimal vendor discounts. Assist in pulling and verifying parts for sales orders and incoming shipments. Test and verify products received from vendors and customers. Occasionally, modify or calibrate components to meet customer needs. New Product Line Onboarding & Growth: Identify and evaluate new product lines for potential onboarding based on market demand and strategic fit. Work with website, IT, and ERP teams to integrate new product lines into internal systems. Coordinate with the web team to ensure accurate and optimized product listings. Attend vendor training and provide internal education on new product offerings. Training & Market Strategy: Organize internal cross-departmental training to enhance technical and sales knowledge. Analyze market trends quarterly to identify new opportunities and areas for growth and coordinate advertising campaigns. Collaborate with leadership to set sales goals for new product lines TRAVEL: This role may require occasional travel for vendor training, industry events, or customer visits. All business travel is company-paid and planned with adequate notice. ESSENTIAL KSA’s (Knowledge, Skills, Abilities): Engineering background with strong technical, sales, and business acumen. Excellent time & workload management skills. Proven relationship-building and vendor negotiation skills. Critical thinking—using logic and reasoning to identify the strengths and weaknesses of solutions. Initiative and ability to work both independently and as part of a team. Strong attention to detail. Excellent verbal and written communication. Ability to analyze market trends and contribute to growth strategies. Strong proficiency in ERP systems (e.g., NetSuite) and general business software. OTHER REQUIREMENTS: Associate’s Degree in Mechanical, Electrical, or General Engineering required; Bachelor’s Degree preferred. Minimum of 2 years’ experience in technical sales or product support, preferably in a B2B environment.Experience with ERP systems such as NetSuite is strongly preferred. WORK ATMOSPHERE: The Applications Engineer works in a professional office environment with ample natural light and climate control. The role involves extended periods at a desk, computer-based work, and occasional travel to vendor or customer sites. EMPLOYER RIGHTS & DISCLAIMERS: This job description may not be a complete list of all the duties and responsibilities performed by the job holder. Management has the discretion to add, drop, or change the duties and responsibilities of this job.This job description is not an offer of employment, continuous employment, or an employment contract. We are an at-will employer. Either the employee or the employer may terminate the employment relationship at any time, for any legal reason, or for no reason.

Requirements

Engineering background with strong technical, sales, and business acumen.
Excellent time & workload management skills.
Proven relationship-building and vendor negotiation skills.
Critical thinking—using logic and reasoning to identify the strengths and weaknesses of solutions.
Initiative and ability to work both independently and as part of a team.
Strong attention to detail.
Excellent verbal and written communication.
Ability to analyze market trends and contribute to growth strategies.
Strong proficiency in ERP systems (e.g., NetSuite) and general business software.
Associate’s Degree in Mechanical, Electrical, or General Engineering required
Minimum of 2 years’ experience in technical sales or product support, preferably in a B2B environment.

Nice To Haves

Bachelor’s Degree preferred.
Experience with ERP systems such as NetSuite is strongly preferred.

Responsibilities

Provide application, quotation, and post-sale product support to customers.
Review and analyze cost accounting data on sales orders to ensure accurate margin reporting and alignment with established profitability targets.
Serve as the point of contact for vendor-related sales and service issues between customers and vendors
Work with FCG sister companies to leverage relationship sales across our network of vendors and customers
Manage relationships with assigned vendors.
Build strong, strategic relationships to ensure timely issue resolution, drive continuous improvement, and secure optimal vendor discounts.
Assist in pulling and verifying parts for sales orders and incoming shipments.
Test and verify products received from vendors and customers.
Occasionally, modify or calibrate components to meet customer needs.
Identify and evaluate new product lines for potential onboarding based on market demand and strategic fit.
Work with website, IT, and ERP teams to integrate new product lines into internal systems.
Coordinate with the web team to ensure accurate and optimized product listings.
Attend vendor training and provide internal education on new product offerings.
Organize internal cross-departmental training to enhance technical and sales knowledge.
Analyze market trends quarterly to identify new opportunities and areas for growth and coordinate advertising campaigns.
Collaborate with leadership to set sales goals for new product lines