Applications Engineer

our team • Overland Park, KS

1d

About The Position

SPX is a diverse team of unique individuals who all make an impact. As an Application Engineer II you serve as the liaison between external customers and internal departments, the incumbent works in conjunction with sales representatives, sales team, manufacturing, product management, and product engineering. Being a key technical advisor and product advocate, this role fundamentally contributes to build the best practice in product applications through continuous learning and expanding product expertise.

Requirements

• Minimum of 5 years of experience
• Strong computer skills and knowledge of Microsoft Office software

Nice To Haves

• Fundamental knowledge in heat transfer, thermodynamics, and fluid mechanics
• Familiarity with HVAC and refrigeration systems
• Ability to read engineering drawings
• Good understanding of technical and commercial project variables with the ability to proactively initiate action based on that understanding
• Strong technical aptitude
• Strong communication skills, both verbal and written
• Familiarity with SAP or other ERP systems is a plus

Responsibilities

• Provide technical support to sales representatives, distributors, contractors and end-users and internal departments
• Advise and assist field sales personnel and their clients on product technical details, application requirements, etc. to obtain solutions of specific application problems
• Deliver technical training support to internal and external personnel when required
• Determine accurate information and calculations as associated with each sales order
• Develop effective strategies based on thorough analysis of project variables, thus maximizing the likelihood of winning jobs
• Serve as the liaison between external customers and internal departments
• Evaluate needs of the customer and provide technical solutions that best fit the company’s product portfolio
• Listen, understand, and convey customer requirements
• Provide product support information/ direction from existing manuals, bulletins and guides
• Respond to quote requests (functional, technical, and pricing elements) in a timely manner
• Assist in pricing special options
• Identify opportunities for process improvement and streamlining technical support procedures
• Assist product development in developing new and/or enhanced products by communicating trends, needs and issues in the marketplace
• Participate in other duties that relate to the overall goals of the department as assigned

Benefits

• Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
• Competitive health insurance plans and 401(k) match, with benefits starting day one
• Competitive and performance-based compensation packages and bonus plans
• Educational assistance, leadership development programs, and recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level