Applications Engineer

ITWSouthampton, MA
2d

About The Position

SUMMARY: The applications engineer is responsible for processing product requirements, manufacturing selection/ process design, and documentation including material selection, process optimization, and customer presentation for the fabrication of specialty die cut components with a focus on healthcare, electronics, and automotive end markets. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Evaluating customer needs and developing proposals and presentations on how product can meet the customer's needs and be integrated with their existing process Taking the lead role in development of new projects including design alternatives, process capabilities, and volume adjustments Assembling accurate cost estimates for new projects and monitoring performance to estimates on existing products Documenting manufacturing information for finished products, including work instructions, drawings, and support tools Resolving complex applications design issues and providing alternative solutions Respond to customer questions and troubleshoot, investigate, and resolve technical problems that arise during or after implementation Providing technical advice during negotiations with strategic customers Appraising technological developments and investigating feasibility of new techniques Solving complex problems and advancing the Application Engineering capability of the company Supporting sales team as a process and material selection, cost, and capability expert Producing technical, process, and customer drawings using CAD software Performing tooling design by considering and optimizing tolerances, costing, and customer requirements What you'll bring: Excellent communication skills - written and verbal Mindset that prioritizes customer satisfaction, quality, and continuous improvement Project management skills and the ability to meet deadlines Strong organizational, analytical, and problem-solving skills Ability to ensure adherence to M&C’s quality standards and cGMP Ability to effectively collaborate with all levels of the business to achieve win-win outcomes Ability to generate, read, and interpret 2D and 3D drawings and specifications Familiarity with Drafting software (Draftsight or AutoCAD) Solid computer skills (Microsoft Office) Exposure to ERP software a plus Education and Experience: Bachelor’s degree in Engineering discipline and a minimum of three years of experience ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws. At ITW, we think and act like entrepreneurs. We embrace autonomy, make decisions and take ownership to create innovative solutions for our customers all over the world. ITW is a Fortune 200 global multi-industrial manufacturing leader. Our seven industry-leading business segments offer career development and learning opportunities in more than 50 countries across the globe. We’re committed to investing in our people and supporting their growth through unique and relevant development opportunities at each stage throughout the employee life cycle. Our decentralized, entrepreneurial culture empowers you to think and act like a business owner. We aspire for everyone to perform to their full potential and value the unique and diverse perspectives, experiences and ideas that make us better together. The ITW Business Model gives us the tools to focus on what’s most important, and we’re grounded in our values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Requirements

  • Excellent communication skills - written and verbal
  • Mindset that prioritizes customer satisfaction, quality, and continuous improvement
  • Project management skills and the ability to meet deadlines
  • Strong organizational, analytical, and problem-solving skills
  • Ability to ensure adherence to M&C’s quality standards and cGMP
  • Ability to effectively collaborate with all levels of the business to achieve win-win outcomes
  • Ability to generate, read, and interpret 2D and 3D drawings and specifications
  • Familiarity with Drafting software (Draftsight or AutoCAD)
  • Solid computer skills (Microsoft Office)
  • Bachelor’s degree in Engineering discipline and a minimum of three years of experience

Nice To Haves

  • Exposure to ERP software a plus

Responsibilities

  • Evaluating customer needs and developing proposals and presentations on how product can meet the customer's needs and be integrated with their existing process
  • Taking the lead role in development of new projects including design alternatives, process capabilities, and volume adjustments
  • Assembling accurate cost estimates for new projects and monitoring performance to estimates on existing products
  • Documenting manufacturing information for finished products, including work instructions, drawings, and support tools
  • Resolving complex applications design issues and providing alternative solutions
  • Respond to customer questions and troubleshoot, investigate, and resolve technical problems that arise during or after implementation
  • Providing technical advice during negotiations with strategic customers
  • Appraising technological developments and investigating feasibility of new techniques
  • Solving complex problems and advancing the Application Engineering capability of the company
  • Supporting sales team as a process and material selection, cost, and capability expert
  • Producing technical, process, and customer drawings using CAD software
  • Performing tooling design by considering and optimizing tolerances, costing, and customer requirements
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