Applications Engineer

Moog Inc.-posted about 2 months ago
$96,000 - $120,000/Yr
Full-time • Mid Level
Onsite • Buffalo, NY
5,001-10,000 employees
Computer and Electronic Product Manufacturing
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Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work. Moog's Industrial Group is seeking an Applications Engineer to join our servo valve team in East Aurora, NY. We're looking for a self‑driven, customer‑centric engineer who can quickly understand core product functionality and translate that knowledge into scalable, customer‑focused solutions. This hands‑on, consultative role blends system‑level expertise with a solutions‑selling mindset to drive customer success, operational excellence, and long‑term partnerships. You will collaborate with a high‑performing product and applications engineering team, work with global counterparts to support both local and international products, and report to the Product and Applications Engineering Section Head. The role includes travel (approx. 20-25%) for training support, troubleshooting, and strategic sales opportunities.

  • Serve as the primary technical liaison for customers: diagnose issues, provide technical support, and recommend integrated solutions leveraging servo valves and system components.
  • Provide technical expertise to align valve and component choices with the customer's system architecture and performance objectives, delivering value‑driven recommendations.
  • Conduct on‑site assessments and verification of systems incorporating servo valves as‑required; perform some tuning when needed.
  • Provide technical support for both mechanical and electronic valves in industrial applications, addressing mechanical, hydraulic, and electrical/electronic interfaces as required.
  • Troubleshoot system‑level challenges across mechanical, hydraulic, and electrical interfaces; coordinate cross‑functional corrective action as needed.
  • Translate customer requirements into clear scopes of work and technical input for proposals, enabling a consultative, solutions‑selling approach that drives revenue and customer retention.
  • Deliver targeted technical training and enablement to customers and internal stakeholders to accelerate adoption and reduce time‑to‑value.
  • Collaborate with global counterparts to ensure consistent technical support across regions.
  • Build and maintain strategic customer relationships; represent Moog as a trusted technical partner.
  • Travel as required (approx. 20-25%), focused on training, urgent troubleshooting, and high‑value sales engagements.
  • Bachelor's degree in Mechanical, Electrical, or related engineering field.
  • 5-7+ years in a technical, customer‑facing role with demonstrable system‑level expertise.
  • Proven ability to provide consultative technical recommendations that optimize system performance and reliability.
  • Strong customer engagement and communication skills; collaborative team player who thrives with cross-functional engagement.
  • Excellent diagnostic and troubleshooting skills across mechanical, hydraulic, and electrical/electronic systems.
  • Clear verbal and written communication in English; additional languages a plus.
  • Hands‑on experience with servo valves (mechanical and electronic) and related system schematics and real-time applications.
  • Commercial acumen with a solutions‑selling mindset and focus on delivering measurable customer outcomes.
  • Familiarity with electronics and electronic components used in valve applications.
  • Strong system‑level understanding of how valves interact with mechanical loads, hydraulics, sensors, and controls.
  • great compensation package
  • annual profit sharing
  • matching 401(k) and the ability to participate in Employee Stock Purchase Plan
  • Flexible Spending and Health Savings Accounts
  • Flexible paid time off, holidays and parental leave program, relocation assistance
  • Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan (EAP) and other supplemental benefit coverages
  • Tuition Assistance, mentorship and coaching opportunities, leadership development and other personal growth programs
  • Inclusive culture rooted in our values, enhanced by Employee Resource Groups, and team‑building activities
  • Additional site‑specific benefits may be offered
  • Competitive salary and benefits package aligned with role and experience
  • Professional development, mentorship, and cross‑functional collaboration opportunities
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