Colesco - Applications Engineer

RICHARDS INDUSTRIALS • Cincinnati, OH

3d

About The Position

Richards Industrials/Colesco is seeking a driven and experienced Applications Engineer to join our growing team in Cincinnati. In this role, you will provide technical expertise across a variety of valve and flow control systems, supporting both internal and external stakeholders. Key responsibilities include performing engineering calculations for valve and pump sizing, conducting pressure and flow analysis, and preparing detailed quotations and proposals. You will collaborate closely with outside sales to develop comprehensive solutions for complex customer needs and provide technical support to the inside sales team.
The successful candidate will work with customers and end users, solving real-world challenges, and working collaboratively with suppliers and internal departments such as Marketing, Engineering, Operations and the General Manager to deliver superior service and innovative solutions.
We’re a dynamic, growth-oriented company specializing in valves and flow control solutions. We pride ourselves on technical excellence, customer responsiveness, and a collaborative culture. This role is pivotal to unlocking our market potential.

Requirements

• Bachelor Degree in Mechanical Engineering or related field
• 4 to 7 years of prior experience as a sales engineer is required, with preference given to those who have worked as an F&B or pharmaceutical process/applications engineer in industries such as flow control or valve/pump manufacturing.
• Strong mechanical comprehension; able to explain and address technical issues with industrial valves and related products.
• Exceptional communication skills.
• Problem-solving and analytical abilities to address customer-specific challenges.
• A proactive and customer-centric approach.
• Detail oriented with strong analytical skills.
• Strong customer service and communication skills.
• Interest in using AI to boost productivity in this role
• Ability to handle multiple tasks in a fast-paced environment with constantly changing priorities.
• PC literate, Proficient in Microsoft Office applications, including Word, advanced Excel, and PowerPoint, as well as Adobe, PowerBI, and AutoCAD.
• Self-directed, with considerable initiative.
• Effective time management
• Strong work ethic
• Calm and resilient
• Organized and detail-oriented
• Motivated and proactive
• Curious and creative
• Disciplined
• Quantitative nature, with outstanding communication and presentation skills
• Committed to meeting customer needs and providing exceptional service
• Committed to Continuous Improvement
• Outstanding Problem Solver
• High level of self-confidence, integrity, and intellectual honesty
• Adaptable, able to thrive in a dynamic work environment

Responsibilities

• Supports the Sales Team as required to maintain premier customer service to meet or exceed sales targets and performance metrics.
• Supports the Inside Sales team to understand customer requirements and propose technical solutions across the portfolio of Colesco products.
• Collaborates with suppliers to gain an in-depth understanding of the technical specifications and features of their products.
• Support the development of quotes and proposals for customers.
• Collaborate with the Sales and engineering teams to resolve customer-specific challenges.
• Project pursuit activities, including Spec review, Sizing, and Selection.
• Prepare technical documents and product packages for customers.
• Travel to customer sites to learn more about their applications
• Reach out to customers regularly to check on the progress of pending quotes and purchase orders.
• Establish and maintain strong relationships throughout the sales cycle.
• Remain grounded in transactional needs and challenges.
• Carefully documenting correspondence to make future interactions easier and to allow other team members to quickly determine the application's parameters.
• Identify technical factors in customer inquiries that may affect cost and delivery.
• Develops customer communication programs and special marketing plans.
• Receive and process customer orders, ensuring accurate placement of purchase orders with vendors.
• Collaborate with the General Manager to ensure prompt implementation of price adjustments provided by vendors.
• Monitor and track the status of purchase orders with vendors to ensure timely delivery.
• Uphold and communicate company policies and procedures to vendors to maintain compliance and consistency.
• Work closely with shipping and receiving teams to guarantee that all necessary documentation is prepared and provided for seamless order processing.

Benefits

• Colesco is a profitable, thriving company that’s investing for growth - > career development is important for us.
• This is an opportunity to join a talented, hard-working team that’s pushing itself to be the best it can be.
• The opportunity to develop and grow in an Inside Sales role with future opportunities in Outside Sales or other areas.
• We give back to the community through philanthropy and community service.
• Richards Industrials/Colesco firmly supports the principle and philosophy of equal opportunity for all individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or status as a protected veteran.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level