Zurn Elkay Water Solutions-posted 2 months ago
$79,891 - $109,850/Yr
Full-time • Mid Level
Milwaukee, WI
Fabricated Metal Product Manufacturing

The Applications Engineer - will play a critical role in the successful commercialization and technical support of Zurn Wilkins' Master Mixing Valve product line. This position bridges the gap between product design, field support, and customer education-providing hands-on technical expertise during system selection, installation, commissioning, and troubleshooting. The engineer will serve as a product champion, providing frontline support in the field and enabling our rep network and customer base through training and knowledge transfer.

  • Assist specifiers, engineers, and representatives in product and system selection for new construction and retrofit projects in key verticals (e.g., healthcare, education, hospitality). Provide application-specific guidance to ensure optimal product fit and system integration.
  • Travel to job sites to support system startups, commissioning, and in-field validation. Diagnose and resolve performance or connectivity issues in collaboration with field contractors, service reps, and engineering teams. Document lessons learned and support continuous improvement of installation and support practices.
  • Develop and deliver training content for rep agencies, contractors, and internal teams on product installation, configuration, operation, and troubleshooting. Conduct on-site and remote training sessions across North America, creating a base of field knowledge that drives confident installation and adoption.
  • Capture field feedback and application-specific insights to inform product development and enhancements. Interface with product management, engineering, and marketing to support product roadmap development.
  • Collaborate with marketing to develop technical documentation, installation guides, and field support materials. Support quality and warranty teams in resolving escalated field concerns.
  • Bachelor's degree in Mechanical, Electrical, or Systems Engineering, or equivalent technical field experience.
  • 3+ years in a technical applications, field support, or commissioning role-preferably with building automation systems, plumbing systems, or electro-mechanical products.
  • Strong understanding of plumbing and hydronic systems; knowledge of Digital Mixing Valve, Thermostatic Mixing Valves, or similar product categories preferred.
  • Experience with Building Automation System (BAS) integration is a plus.
  • Excellent communication and interpersonal skills, with the ability to train and influence external reps and contractors.
  • Willingness to travel extensively (~50%) across the U.S. and Canada.
  • Hands-on experience with digital controls or IoT-enabled plumbing products.
  • Familiarity with ASSE 1017, ASSE 1070, and Legionella mitigation practices.
  • Comfort with both jobsite environments and corporate stakeholder engagement.
  • Competitive Salary
  • Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
  • Matching 401(k) Contribution
  • Health Savings Account
  • Up to 3 weeks starting Vacation (may increase with tenure)
  • 12 Paid Holidays
  • Annual Bonus Eligibility
  • Educational Reimbursement
  • Matching Gift Program
  • Employee Stock Purchase Plan - purchase company stock at a discount!
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