Applications Engineer II

our team • Overland Park, KS

15d

About The Position

SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We’re a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world. As part of HVAC Cooling, SPX Cooling Technologies is a leader in high quality industrial HVAC equipment used to cool large facilities like hospitals, data centers, and power plants. With cooling towers, fans, and refrigeration units, companies rely on brands like Marley, Recold, and SGS to provide comfort and mission critical and industrial cooling solutions. SPX is a diverse team of unique individuals who all make an impact. As an Application Engineer II you serve as the liaison between external customers and internal departments, the incumbent works in conjunction with sales representatives, sales team, project management, manufacturing, product management, and product engineering. Being a key technical advisor and product advocate, this role fundamentally contributes to build the best practice in product applications through continuous learning and expanding product expertise.

Requirements

• Minimum of 2 years of experience
• Strong computer skills and knowledge of Microsoft Office software

Nice To Haves

• Fundamental knowledge in heat transfer, thermodynamics, and fluid mechanics
• Familiarity with HVAC and refrigeration systems
• Ability to read engineering drawings
• Good understanding of technical and commercial project variables with the ability to proactively initiate action based on that understanding
• Strong technical aptitude
• Strong communication skills, both verbal and written
• Knowledge of cooling towers, fluid coolers, dry coolers and adiabatic coolers is a plus
• Familiarity with SAP or other ERP systems is a plus
• Bachelor’s degree in mechanical or chemical engineering, preferred

Responsibilities

• Provide technical support to sales representatives, direct account managers, contractors, engineers, end-users and internal departments
• Assist with SPX factory & R&D tours for internal teams and external customers as required
• Advise and assist field sales personnel and their clients on product technical details, application requirements, etc. to obtain solutions of specific application problems
• Deliver technical training support and presentations to internal teams and external customers
• Determine accurate information and calculations as associated with each sales order
• Develop effective strategies based on thorough analysis of project variables, thus maximizing the likelihood of winning jobs
• Collaborate with sales staff to evaluate project requirements and recommend competitive solutions
• Collaborate with internal engineering departments (Ratings, Components, Controls) as necessary
• Analyze RFQ drawing sets and project specifications to provide appropriate scope, site-specific needs, and compliance requirements
• Support proposal development by incorporating wind/seismic considerations, sound requirements, controls requirements, and pricing for other special or custom features
• Prepare accurate, complete submittal documents for timely client delivery
• Coordinate order and project information with project manager to ensure smooth and timely handoff
• Assist with pricing change orders as necessary
• Represent SPX at Trade Shows
• Serve as the liaison between external customers and internal departments
• Assists customers and potential customers with issues involving SPX product offerings and provide recommendations on solutions to fit their needs
• Evaluate needs of the customer and provide technical solutions and selections that best fit the company’s product portfolio
• Listen, understand, and convey customer requirements
• Provide product support information/ direction from existing manuals, bulletins and guides
• Respond to quote requests (functional, technical, and pricing elements) in a timely manner
• Assist in pricing special options
• Identify opportunities for process improvement and streamlining technical support procedures
• Assist product development in developing new and/or enhanced products by communicating trends, needs and issues in the marketplace
• Participate in other duties that relate to the overall goals of the department as assigned

Benefits

• Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
• Competitive health insurance plans and 401(k) match, with benefits starting day one
• Competitive and performance-based compensation packages and bonus plans
• Educational assistance, leadership development programs, and recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees