Applications Engineer II

Arrow Electronics Inc,•Mesa, AZ

48d•Onsite

About The Position

What You'll Be Doing: Working in production support and associated tasks like monitoring of the individual queues, ticket updates as per SLA, working with stakeholders to take the tickets forward and provide effective resolution Analyze, debug and troubleshoot software programs and applications. Perform fixes for software errors in a timely and accurate fashion, and participate in software upgrades, revisions, and patches Maintaining and providing production support for the existing systems as needed Engaging with various stakeholders to provide updates for tickets Guide developers on issues related to the design, development, and deployment of mission-critical information and software systems; review work of development teams Building and maintaining a document repository with global partners Ability to work as part of a cross-cultural team including flexibility to support multiple locations when necessary Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation, and able to work independently or as part of a team Provide on-call production support What We're Looking For: Mandatory Requirements: 1-2 FTZ Implementations 1-2 years of Warehouse Experience Transportation Management (TMS) Experience Additional Requirements: 5-7 years of related experience with a 4-year degree; or 3 years and an advanced degree; or equivalent work experience. Experience debugging Oracle PL/SQL and writing advanced level queries, specifically in Oracle PL/SQL Knowledge in Kotlin or Java is a plus Work in a fast-paced environment coordinating with internal customers to help support and enhance business systems Contributes to process improvements Demonstrated ability to work in a team environment including the ability to work collaboratively with business users Ability to solve complex problems; takes a new perspective using existing solutions Works independently; receives minimal guidance Typically resolves complex problems or problems where precedent may not exists Works independently

Requirements

1-2 FTZ Implementations
1-2 years of Warehouse Experience
Transportation Management (TMS) Experience
5-7 years of related experience with a 4-year degree; or 3 years and an advanced degree; or equivalent work experience.
Experience debugging Oracle PL/SQL and writing advanced level queries, specifically in Oracle PL/SQL
Work in a fast-paced environment coordinating with internal customers to help support and enhance business systems
Contributes to process improvements
Demonstrated ability to work in a team environment including the ability to work collaboratively with business users
Ability to solve complex problems; takes a new perspective using existing solutions
Works independently; receives minimal guidance
Typically resolves complex problems or problems where precedent may not exists
Works independently

Nice To Haves

Knowledge in Kotlin or Java is a plus

Responsibilities

Working in production support and associated tasks like monitoring of the individual queues, ticket updates as per SLA, working with stakeholders to take the tickets forward and provide effective resolution
Analyze, debug and troubleshoot software programs and applications.
Perform fixes for software errors in a timely and accurate fashion, and participate in software upgrades, revisions, and patches
Maintaining and providing production support for the existing systems as needed
Engaging with various stakeholders to provide updates for tickets
Guide developers on issues related to the design, development, and deployment of mission-critical information and software systems; review work of development teams
Building and maintaining a document repository with global partners
Ability to work as part of a cross-cultural team including flexibility to support multiple locations when necessary
Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation, and able to work independently or as part of a team
Provide on-call production support