Applications Engineer - Cryogenic Pumps

Dover Corporation • Los Angeles, CA

158d • $95,000 - $105,000

About The Position

The Applications Engineer/Product Specialist responds to inquiries from the organization's sales force or customers about the technical aspects of the organization's products and services. Leads technical training about product selection, performance, and troubleshooting. Reviews engineering specifications and generates proposals. Develop skills and knowledge of the organization's products and services.

Requirements

• Bachelor's degree in engineering, or equivalent relevant education and work experience.
• 2+ years of experience with engineering degree (Applications Engineer)
• 5+ years of technical product experience without an engineering degree (Product Specialist)
• Relevant industry experience (pumps, valves, system design, rotating equipment, etc.) desired
• Able to quickly learn products in detail which includes the operating principles and performance characteristics.
• Ability to professionally interact with customers on technical matters
• Ability to select a pump and/or accessories based on application requirements
• Ability to analyze a mechanical system and provide technical guidance for operation and troubleshooting
• Proficient with Microsoft Outlook, Excel, Word and PowerPoint
• Highly organized and efficient in approaching tasks
• A self-starter with ability to solve problems and anticipate and avoid issues
• Clear, concise, and articulate communication skills - verbal, written and listening
• Strong team player, work ethic and commitment to win

Responsibilities

• Provide support for the Sr. Applications Engineer(s)
• Provide guidance to sales team and channel partners for selection, configuration, and quotation of products.
• Provides technical support and troubleshooting for channel partners and end users.
• Conducts technical training of internal team members, channel partners, and other industry participants, such as EPCs, consultants, and end users.
• Provides technical support in marketing activities such as creation of market literature, preparing for and supporting trade shows, industry events and PSG product training and customer events.
• Conduct market research through trade associations, internet investigation and corporate services.
• Develop and maintain comprehensive knowledge of competitive products and their activity in the marketplace and provide reports, on a regular basis.
• Investigate market needs for innovative products and communicate them to Product Management as opportunities for product development.
• Follows all company processes and policies pertaining to role.
• Other duties as assigned

Benefits

• 401(k) savings plan with employer contributions
• Medical, dental and vision insurance
• Wellness programs
• Health savings account
• Health care and dependent care flexible spending accounts
• Company paid short-term disability and long-term disability
• Company paid employee basic life and AD&D insurance
• Supplemental employee and dependent life insurance
• Optional accident, hospital indemnity and critical illness insurance
• Adoption, surrogacy, and fertility benefits and assistance
• Commuter benefits
• Parental, military, jury duty, and bereavement leaves of absence
• Paid time off, including 11 paid holidays per calendar year
• Paid vacation days beginning at 120 hours annually
• 40 paid sick leave hours annually or as provided under state and local paid sick leave laws
• 2 Floating Holidays
• Tuition assistance
• Business travel services
• Employee discounts
• Employee assistance program that includes company paid counseling sessions and legal services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Machinery Manufacturing
• Education Level: Bachelor's degree