Applications Analyst III (Epic Lumens)

NY United Health Services•Binghamton, NY

18h•$37 - $56•Hybrid

About The Position

United Health Services (UHS) is seeking an Applications Analyst III with specialized experience in Epic Lumens. This role is responsible for implementing, configuring, and supporting Epic Lumens applications to optimize clinical workflows and ensure seamless integration across systems. The ideal candidate will collaborate with clinical and technical teams to analyze requirements, troubleshoot issues, and deliver solutions that enhance patient care and operational efficiency. Candidates should have proven expertise in Epic Lumens, strong problem-solving skills, and the ability to manage complex projects in a healthcare environment. Excellent communication and stakeholder engagement skills are essential, as this position involves working closely with end-users and leadership to drive system improvements and maintain compliance with industry standards. Work Locations: Phelps Hall, UHS Binghamton General Campus, Binghamton, NY Remote, Johnson City, NY 13790 There is more than one location associated with this position. This is either because there are multiple openings at different sites, or the successful candidate will be required to float across multiple UHS facilities. Your recruiter and hiring manager will clarify expectations during the interview process. Primary Work Shift: Day Regular Scheduled Weekly Hours: 40 Compensation Range: $37.00 - $55.50 per hour, depending on experience

Requirements

Epic Lumens experience needed
Two to three (2-3) years of healthcare operations (clinical, patient care, administrative, information technology or health information technology experience OR Demonstrated competency in Applications Analyst II role
For Epic roles: Current Epic certification(s) OR Willing to travel for training and achieve certification within 90 days of completion of training at Epic in application as assigned.

Nice To Haves

Bachelor’s Degree in a related field (information technology or clinical/healthcare fields)
Epic lumens certified with experience in implementation

Responsibilities

Serve as the certified SME across multiple EHR applications/modules; act as the go-to resource for workflow optimization and complex troubleshooting.
Independently own workstreams for complex tickets and projects spanning multiple Epic modules and/or applications.
Translate system processes and integrated workflows into clear, actionable guidance for diverse audiences (leaders, clinicians, and technical teams).
Act as a key technical resource for cross-functional teams, initiatives, and enhancements, providing integrated design and build expertise.
Analyze and present complex information to stakeholders, leveraging broad EHR knowledge and robust analysis/presentation skills.
Lead cross-pillar issue resolution , considering hardware and security constraints; collaborate with Build and Plan Pillars to scope enhancements/projects.
Develop and enforce best practices for integrated build, configuration standards, and change control.
Represent UHS at industry forums (e.g., HIMSS, UGM, XGM), sharing innovative design/build aligned to healthcare policies and regulations.
Provide forward-looking guidance on tickets, decisions, end-to-end workflows, and emerging regulations impacting system design.
Identify and recommend creative solutions across applications, clearly articulating pros/cons and downstream impacts.
Produce business cases and decision documents ; facilitate patient safety escalations and resolve complex security/ticket issues.
Lead post-build transitions , solicit peer feedback, track/trend metrics, and establish workgroups/processes for continuous improvement.
Develop materials and support department-wide initiatives , including testing, upgrades, projects, and special updates.
Own governance meeting facilitation with operational counterparts; promote open-minded collaboration and diverse perspectives.

Benefits

We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week.
With flexible plan options and coverage tiers, you can choose what fits your life best.
Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.
From day one, PTO starts accruing so you can take time to recharge.
We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards.
When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.
With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads.
We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume