Applications Analyst II

Communications & Power Industries•Plano, TX

About The Position

The Application Analyst II partners with business stakeholders to optimize and support enterprise applications across CRM, ERP, PDM, and integration platforms. This role owns day-to-day application support while driving continuous improvement through automation, data integration, and emerging AI-enabled workflows. The position requires a strong systems mindset, technical curiosity, and the ability to quickly learn and operationalize new tools. This role will serve as a key technical liaison between business users and IT.

Requirements

U.S. Citizenship. Permanent residents and visa holders cannot be considered.
Bachelor’s degree in Computer Science, Information Systems, or related field.
2–3 years of experience in an Application Analyst, Systems Analyst, or similar role.
Strong experience translating business requirements into technical solutions.
Hands-on experience supporting enterprise applications, preferably Salesforce CRM.
Working knowledge of APIs, system integrations, and data workflows.
Exposure to SQL-based systems (e.g., SQL Server Management Studio).
Experience delivering technical training to non-technical users.
Demonstrated ability to learn new tools and technologies quickly.

Nice To Haves

Experience with ERP platforms (JD Edwards strongly preferred).
Experience with PDM/PLM tools (e.g., SolidWorks, Teamcenter, Windchill).
Familiarity with low-code/no-code automation platforms.
Experience supporting data migration or system modernization initiatives.
Background in a manufacturing or engineering-driven environment.
Prior DBA experience not required but preferred.

Responsibilities

Act as the primary application support resource for CRM, ERP, and PDM systems.
Provide front-end and back-end configuration, user support, troubleshooting, and system administration.
Partner with business units to gather requirements, analyze workflows, and recommend technology solutions to improve efficiency and scalability.
Design, support, and monitor system integrations using APIs and data integration tools to enable seamless data flow across platforms.
Support automation initiatives using modern workflow tools (e.g., Power Automate, Zapier, n8n, Gumloop or similar).
Develop functional and technical documentation, including system processes, integration mappings, and data flows.
Perform data management activities including validation, cleansing, migration, and quality assurance.
Conduct system testing and regression validation for new features, integrations, and releases.
Provide end-user training and support for new or enhanced systems.
Support SQL-based systems through performance monitoring, basic querying, backups, and security oversight
Proactively identify opportunities to leverage AI and automation to streamline business processes.